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- Tasks: Lead training initiatives and support the administration team in a dynamic financial planning firm.
- Company: Join a reputable Norwich-based financial planning firm with over 50 years of success.
- Benefits: Enjoy a 10% pension, flexible hours, and support for professional qualifications.
- Why this job: Make a real impact by developing others in a culture of excellence and continuous improvement.
- Qualifications: Strong admin experience and training coordination skills are essential; financial services background is a plus.
- Other info: Flexible working options and free parking available.
The predicted salary is between 36000 - 60000 £ per year.
My client is a Norwich based chartered financial planning firm who have been providing advice to Norfolk and afar for over fifty years. You can become part of their success by supporting their Financial Planning Administration Team as a Training and Development Manager, joining their management team. This role will play a vital part in supporting and developing my clients administrative and support colleagues across both their Norwich and Suffolk offices.
Role & Responsibilities
- You will oversee the planning and delivery of training and development initiatives.
- You will maintain and improve competence assurance and management systems.
- You will coordinate the day-to-day training logistics and associated record keeping.
- You will monitor the impact of training and adjust approaches based on outcomes.
- You will keep training aligned with evolving internal standards and industry regulations.
- You will produce accurate, timely reports for senior management.
- You will ensure compliance with training KPIs and troubleshoot where necessary.
- You will contribute to a culture of excellence and continuous improvement.
This role oversees the important function involving people, processes, and progress, so my client is looking for someone who enjoys bringing structure to complex tasks and has a genuine passion for helping others develop.
Key requirements
- You will have a strong administrative or records management experience.
- You will have a background in training coordination (essential).
- You will have experience in financial services (desirable, not essential).
- You will be proficient in Microsoft Office (Word, Excel, Outlook).
- You will possess excellent attention to detail and problem-solving skills.
- You will have a proactive mindset with the ability to work both independently and as part of a team.
- You will have an open, collaborative approach with a desire to make a difference.
Benefits
- 10% pension contribution.
- 4 x death in service.
- Bupa cash plan, covers medical prescription costs etc.
- 21 days holiday + BH, increases incrementally following 2 years’ service to a maximum of 27 days (additional holiday, purchase option).
- Support with professional qualifications.
- Flexibility on working hours and some working from home, subject to a satisfactory probation period.
- Flexible working hours e.g. 08:00–16:00, 08:30–16:30 or 09:00–17:00.
- Free parking.
- Competitive financial package, regularly benchmarked.
Administration Training & Development Manager employer: Service Service
Contact Detail:
Service Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Training & Development Manager
✨Tip Number 1
Familiarise yourself with the latest trends in training and development within the financial services sector. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the financial planning and training sectors. Attend relevant workshops or webinars to connect with others who may provide insights or even referrals for the position you're interested in.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully coordinated training initiatives in the past. Highlight your problem-solving skills and how you've adapted training based on feedback or outcomes.
✨Tip Number 4
Showcase your proficiency in Microsoft Office by being ready to discuss how you've used these tools to manage training logistics and reporting. Being able to demonstrate your technical skills can set you apart from other candidates.
We think you need these skills to ace Administration Training & Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any training coordination roles you've held. Use specific examples that demonstrate your ability to manage training logistics and improve competence assurance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention how your proactive mindset and collaborative approach can contribute to the culture of excellence at the company.
Showcase Relevant Skills: Emphasise your proficiency in Microsoft Office and your attention to detail. Provide examples of how you've used these skills in previous roles, particularly in training or administrative contexts.
Highlight Continuous Improvement: Discuss any experiences where you have contributed to continuous improvement in training processes or administrative functions. This will show your alignment with the company's values and goals.
How to prepare for a job interview at Service Service
✨Showcase Your Training Experience
Make sure to highlight your previous experience in training coordination. Be prepared to discuss specific initiatives you've led and the outcomes achieved, as this role heavily focuses on developing others.
✨Demonstrate Attention to Detail
Given the importance of maintaining competence assurance and management systems, be ready to provide examples of how you've ensured accuracy and attention to detail in your past roles.
✨Align with Company Values
Research the company's culture and values, especially their commitment to continuous improvement. During the interview, express how your proactive mindset and collaborative approach align with their goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to adapt training based on outcomes. Think of scenarios where you've had to adjust your training methods and be ready to share those experiences.
