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- Tasks: Support and manage Service Users, conduct welfare visits, and ensure property management.
- Company: Join a dedicated team focused on enhancing the well-being of individuals in need.
- Benefits: Enjoy 25 days annual leave, health membership, life cover, and a solid pension plan.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience as a Housing Officer or similar role; strong communication and problem-solving skills required.
- Other info: Must have a valid UK driving licence and pass background checks.
The predicted salary is between 28800 - 42000 £ per year.
The Housing Officer supports and manages Service Users (SUs) within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures., Supporting Service Users (SUs):
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Manage a caseload of (Apply online only) SUs.
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Conduct dispersals, inductions, and welfare checks.
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Signpost SUs to local services (e.g., healthcare, shops).
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Arrange and support transport or relocation as needed.
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Ensure the health, safety, and timely move-on of SUs.
Managing Properties:
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Conduct monthly inspections and arrange necessary maintenance.
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Prepare properties for re-occupation or hand back to landlords.
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Maintain compliance with health and safety standards.
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Ensure minor repairs are completed and inventory is managed.
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Experience as a Housing Officer or similar role.
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Awareness of diverse cultures and backgrounds.
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Empathetic, adaptable, and resilient.
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Strong problem-solving and communication skills.
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Well-organised with effective planning abilities.
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Able to work independently and as part of a team.
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Full UK driving licence required., The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
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25 days annual leave plus bank holidays
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Health Membership
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Life cover
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6-month probation period
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4% employer and 4% employee pension contribution
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Laptop, phone, and other equipment as needed
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Employee Assistance Programme
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Referral scheme
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Housing Officer employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the local services available for Service Users. Knowing where to signpost them for healthcare, shops, and other essential services will show your commitment to their well-being.
✨Tip Number 2
Highlight any previous experience you have in managing properties or conducting welfare checks. This will demonstrate your capability to handle the responsibilities of a Housing Officer effectively.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully navigated challenges in past roles. This will help illustrate your adaptability and resilience.
✨Tip Number 4
Make sure to emphasize your ability to work both independently and as part of a team. This balance is crucial for a Housing Officer, as you'll need to collaborate with various stakeholders while also managing your own caseload.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities, such as managing Service Users and conducting property inspections, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience as a Housing Officer or in similar roles. Mention specific examples of how you've managed caseloads, conducted welfare checks, or handled property management tasks.
Showcase Your Skills: Demonstrate your strong problem-solving and communication skills in your application. Provide examples of how you've effectively worked with diverse cultures and backgrounds, showcasing your empathy and adaptability.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A well-organized application reflects your planning abilities.
How to prepare for a job interview at DCV Technologies Limited
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users. Make sure to demonstrate your empathetic nature during the interview by sharing examples of how you've supported individuals in challenging situations.
✨Highlight Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully resolved issues, whether related to property management or supporting Service Users. This will showcase your ability to think on your feet and adapt to changing circumstances.
✨Demonstrate Cultural Awareness
Given the diverse backgrounds of Service Users, it's important to show that you understand and respect different cultures. Share experiences that illustrate your awareness and adaptability in multicultural environments.
✨Be Prepared for Practical Questions
Expect questions about property inspections, health and safety compliance, and record-keeping. Brush up on relevant procedures and be ready to explain how you would manage these tasks effectively.
