Import Operative

Our client who are based in Colnbrook and specialise in Hi-Val shipping have a new position available for an Import Operative, the successful candidate should have previous import airfreight and Customs Clearance experience, be organised and have good admin/IT skills and a driving licence. Must be able to commute to Colnbrook and have a steady 5 year employment history and NO criminal record.

Main Purpose of Job:

The Import Operative will act as a key member of the Imports team ensuring the best client experience.

Main responsibilities:

The role of Import Operative will involve, but is not limited to, the following responsibilities:

• Monitor pre-alerts from foreign agents and raise import files.
• Create records in the ERTS system ready for clearance.
• Ensure all relevant and legal documentation is in place for the Customs Clearance.
• Complete and check customs entries checking the CPC to be used after receiving instructions from the client.
• Check the status of the clients' deferment account and to organise payment to HM Customs if funds are not available.
• Ensure the client file is completed with the release information before delivery is organised.
• Support the management with deliveries in transport department taking into consideration size, value, location and urgency of delivery.
• Carry out accurate and timely billing for client accounts.
• Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.

Essential

• Hold a full UK driving licence.
• A good knowledge of the English language, both verbal and written (essential).

Skills

• The ability to prioritise and organise own workload to tight deadlines.
• Strong communication skills: The ability to communicate effectively with the clients and colleagues.
• Be a team player in the Import team as well as working with team members in across departments.

Knowledge

• Experience of imports inc. Customs Clearances.
• Intermediate Microsoft Office: – Outlook, Excel, Word, Teams.
• Data management, keep accurate records for the department.

Mindset

• Growth Mindset. We are looking for someone that wants to learn and progress with the company.
• Anticipates needs and changes an always looking for ways to improve.
• Follow company policies and process.

Desirable

• Experience of using a CRM system.
• Experience of transporting valuable goods.
• Knowledge of the local area.

Compulsory checks:

Due to the nature of the role there are a number of compulsory checks that must be carried out.

• A criminal record check – basic disclosure (DBS) carried out by the Disclosure and Barring Service.
• 5-year background check to include gaps of 28 days or more with all gaps in employment analysed and accounted for.
• Driving licence check.

Employment Terms

• Monday to Friday Position
• £28-35k DOE & Neg plus o/t