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For Companies At a Glance
- Tasks: Lead a small team, manage daily store operations, and ensure excellent customer experiences.
- Company: Join Machine Mart, the UK's top retailer for workshop power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in retail.
- Qualifications: Experience in retail management, team leadership, and achieving sales targets is essential.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
What you’ll be doing:
- You’ll be responsible for the day to day management of the store.
- You’ll be leading from the front, managing a small team of between 4 - 6 members of staff.
- You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they’re bewildered by choice.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
What you’ll need - skills and experience:
- Proven experience of leading a small team.
- Managerial experience within a retail or field sales position, ideally in a hard goods environment.
- Proven experience in achieving sales targets and KPI’s.
- Proven experience in motivating your team.
- You’ll have practical experience / knowledge of some or all of our product range.
- You’ll be a confident, enthusiastic and driven team player.
- You’ll be committed to learning and developing yourself and your team.
- Your personal skills will include accuracy and numeracy as well as basic computer literacy.
- You’ll possess the desire to succeed both individually and as leader of the team.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100’s of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
Contact Detail:
Machine Mart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Machine Mart's product range before your interview. Understanding the tools and equipment they offer will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to achieve sales targets or improve customer service, as these experiences will be crucial in showcasing your managerial skills.
✨Tip Number 3
Research common challenges faced by store managers in retail, particularly in hard goods environments. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Showcase your enthusiasm for personal development during your discussions. Mention any relevant training or courses you've undertaken, and express your commitment to continuous learning, which aligns with the company's values.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in retail or field sales, especially in a hard goods environment. Include specific examples of how you've led teams and achieved sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Store Manager role at Machine Mart. Discuss your commitment to motivating teams and providing excellent customer service, and mention any relevant product knowledge you possess.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. For instance, mention specific sales targets you've met or exceeded, and how you motivated your team to achieve these results.
Prepare for Potential Questions: Think about common interview questions related to team management and customer service. Be ready to discuss how you handle challenges and motivate your team, as well as your approach to building rapport with customers.
How to prepare for a job interview at Machine Mart
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a small team. Be prepared to discuss your previous managerial experience and how you've successfully motivated your team in the past. Share specific examples of how you’ve achieved sales targets and improved team performance.
✨Demonstrate Product Knowledge
Familiarise yourself with the product range offered by Machine Mart. During the interview, show your enthusiasm for the products and your ability to provide honest advice to customers. This will demonstrate your commitment to delivering an exceptional customer experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios where you had to reassure customers or resolve conflicts within your team. This will highlight your capability to maintain a positive store environment.
✨Express Your Commitment to Development
Machine Mart values personal and team development. Be ready to discuss how you plan to continue learning and developing both yourself and your team. Mention any relevant training or courses you’ve undertaken and how they have benefited your previous roles.
