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- Tasks: Coordinate the movement of goods, manage logistics, and ensure timely deliveries.
- Company: Join a dynamic team in the freight operations industry, focused on efficiency and customer satisfaction.
- Benefits: Enjoy competitive pay, weekend work incentives, and opportunities for growth.
- Why this job: Be part of a crucial supply chain role that impacts global trade and customer experiences.
- Qualifications: Full driving licence required; familiarity with customs systems and Microsoft Office is a plus.
- Other info: Office-based role with occasional weekend shifts; physical work involved.
The predicted salary is between 28800 - 43200 £ per year.
Office based role Mon to Fri but will involve weekend and call out cover.
A freight operations operator is responsible for coordinating the movement of goods and materials, ensuring they are transported efficiently and safely from one location to another. Their primary purpose is to oversee the logistics involved in shipping and receiving freight, including scheduling shipments, coordinating with carriers and suppliers, tracking shipments in transit, and resolving any issues that may arise during the transportation process. They play a crucial role in maintaining supply chain efficiency and meeting customer demands by ensuring that goods are delivered on time and in good condition. Additionally, freight operations operators may also be involved in managing documentation, such as bills of lading and customs paperwork, and optimizing transportation routes to minimize costs and maximize efficiency.
Duties Include:
- All modes of transport - air import/export, ocean import/export, road import/export.
- Customs - predominantly clear carnets but also permanent and temporary imports/exports. Knowledge of ASM Customs system would be preferable.
- Knowledge of CDS.
- Be able to cut export AWBs.
- Provide quotes to customers.
- Provide high customer service levels, chase for post flights and PODs, etc.
- Responsible for inputting cost accruals and invoicing jobs to clients.
- Weekend / out of hours work required with the job - will be paid for.
- Full, clean driving licence required.
- Be able to work with Microsoft Outlook, Excel and Word programs.
- Involve some physical work.
Operations employer: Kevin Theobald Recruitment Agency
Contact Detail:
Kevin Theobald Recruitment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations
✨Tip Number 1
Familiarise yourself with the logistics industry, especially freight operations. Understanding the different modes of transport and customs processes will give you an edge in conversations during interviews.
✨Tip Number 2
Network with professionals in the freight and logistics sector. Attend industry events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as it's crucial for managing data and reports in operations roles. Consider taking a short course if you feel you need to improve your proficiency.
✨Tip Number 4
Be prepared to discuss your experience with customer service and problem-solving. Highlight any past roles where you had to manage logistics or resolve issues, as these skills are vital for the Operations position.
We think you need these skills to ace Operations
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operations position. Highlight key skills such as logistics coordination, customer service, and knowledge of customs processes.
Tailor Your CV: Customise your CV to reflect relevant experience in freight operations, logistics, and any specific software knowledge like ASM Customs or CDS. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your ability to handle the duties listed in the job description. Mention your experience with different modes of transport and your commitment to high customer service levels.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in operations roles.
How to prepare for a job interview at Kevin Theobald Recruitment Agency
✨Show Your Logistics Knowledge
Make sure to brush up on your understanding of freight operations, including air, ocean, and road transport. Be prepared to discuss specific examples of how you've handled logistics challenges in the past.
✨Demonstrate Customer Service Skills
Since high customer service levels are crucial for this role, think of instances where you've gone above and beyond for a customer. Highlight your communication skills and ability to resolve issues effectively.
✨Familiarise Yourself with Relevant Software
Knowledge of systems like ASM Customs and CDS is a plus. If you have experience with these or similar software, be ready to talk about it. If not, consider doing a bit of research to show your willingness to learn.
✨Prepare for Weekend and Out-of-Hours Work
Since the job requires flexibility with working hours, be honest about your availability. Show that you're committed to meeting the demands of the role, even if it means working weekends or being on call.
