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- Tasks: Join our team as a Data Coordinator, supporting CRM and digital platforms.
- Company: Be part of a dynamic eCommerce team focused on customer service excellence.
- Benefits: Enjoy hybrid working and free on-site parking when in the office.
- Why this job: This role offers growth opportunities and a chance to make an impact with data.
- Qualifications: Ideal for graduates or those with relevant experience and strong customer focus.
- Other info: Bring your ideas and thrive in a collaborative environment!
The predicted salary is between 30000 - 48000 £ per year.
Our client has an excellent new opportunity for a highly self-motivated Data Coordinator to join their Customer Service and eCommerce team to support the delivery of the core business strategy for their CRM and other digital platforms within the team's remit. This position would suit those with experience in a customer service environment with good administration skills along with the ability to interrogate and interpret data effectively. You will be highly proactive, taking full ownership of your work while thriving in a collaborative team environment. With multiple projects running simultaneously, you will independently set daily goals to contribute effectively to the broader eCommerce objectives. The role offers hybrid working and free on-site parking when in the office.
Primary Responsibilities:
- Support the testing of developments on CRM and other digital systems.
- Account creation and updating of data requests.
- Support the onboarding of members and suppliers on to the digital systems.
- Demonstrate and promote the digital platforms to members and suppliers.
- Support the key account management of members and suppliers on the CRM.
- Analyse and report on data from the CRM and other digital systems within the company.
- Work with all departments to enable a more data driven approach across the whole business.
- Maintain all reporting and provide feedback on the data analysed.
- Integrate data streams to understand and highlight trends in the data.
- Support the digital team by responding to raised tickets.
- Key account management, managing of suppliers through the administration and data process.
- Internal administration.
What We're Looking For:
- Preferably educated to Graduate level/similar qualification or qualified by experience.
- Strong customer focus with a commitment to delivering exceptional service.
- Excellent communication skills.
- Proficient in Microsoft Office e.g. Excel, Word, PowerPoint and Outlook.
- The ability to interrogate and analyse data independently.
- Capable of working under pressure to meet necessary deadlines and initiatives.
- Able to work independently without supervision and demonstrate strong decision-making skills.
- Strong planning and organisational skills.
- Proven ability to achieve results through objective-driven activities, both individually and as part of a team.
- Bring new ideas and initiatives to the department.
- Keen to learn new skills and develop.
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Coordinator
✨Tip Number 1
Familiarise yourself with CRM systems and data analysis tools. Understanding how these platforms work will not only help you in the role but also show your potential employer that you're proactive and ready to hit the ground running.
✨Tip Number 2
Network with professionals in the eCommerce and customer service sectors. Engaging with others in the field can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Demonstrate your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Being able to discuss specific instances where your data interpretation led to positive outcomes will make you stand out.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple projects or tasks simultaneously. Highlighting your ability to set daily goals and prioritise effectively will resonate well with the hiring team.
We think you need these skills to ace Data Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and data analysis. Use specific examples that demonstrate your ability to interrogate and interpret data effectively, as well as your strong administration skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Data Coordinator role and how your skills align with the responsibilities outlined in the job description. Mention your proactive approach and ability to work independently while contributing to team goals.
Showcase Technical Skills: Emphasise your proficiency in Microsoft Office, particularly Excel, as this is crucial for the role. If you have experience with CRM systems or data reporting tools, be sure to mention that as well.
Highlight Problem-Solving Abilities: Provide examples of how you've successfully managed multiple projects or deadlines in the past. This will demonstrate your capability to work under pressure and your strong planning and organisational skills.
How to prepare for a job interview at Inizio Engage
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis and how you've used it in previous roles. Bring examples of how you've interrogated and interpreted data to drive decisions or improve processes.
✨Demonstrate Customer Focus
Since the role requires a strong customer focus, think of specific instances where you've gone above and beyond for customers. Highlight your commitment to delivering exceptional service and how it aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage multiple projects and work under pressure. Prepare scenarios from your past experiences where you successfully set daily goals and contributed to team objectives.
✨Familiarise Yourself with Digital Platforms
Research the CRM and digital systems the company uses. Being knowledgeable about these platforms will show your proactive nature and readiness to support the onboarding and management processes effectively.
