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For Companies At a Glance
- Tasks: Join us as a Warehouse Operative, managing stock and ensuring top-notch customer service.
- Company: TPS is part of the Volkswagen Group, providing quality parts to independent garages across the UK.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a growing team in the automotive industry, where your efforts are recognised and rewarded.
- Qualifications: Experience in inventory control and a passion for customer service are essential.
- Other info: Health and safety compliance is crucial; you'll work in a supportive team environment.
The predicted salary is between 20000 - 28000 Β£ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Ε KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers.
- Perform quality checks on stock deliveries.
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.).
- Pick customer orders quickly and accurately to make ready for dispatch.
- Adhere to First In, First Out (FIFO) stock control management processes.
- Maintain stock securely and in good condition.
- Assist the Warehouse Manager with regular perpetual stock checks.
- Ensure faster moving parts are located in a convenient location to improve picking efficiency.
- Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs.
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly.
- Adhere to health and safety regulations at all times (particularly manual handling practices).
- Follow and comply with established business processes and guidelines (including warranty).
- Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly.
- Utilise and update all systems effectively to carry out allotted tasks.
Requirements
What are we looking for?
- Experience in a parts or distribution operation involving inventory control, goods inwards and order picking.
- Passionate about the automotive industry.
- Proven experience of providing great customer service.
- Demonstrate a positive βcan-doβ attitude and an honest disposition.
- Able to lift and carry heavy items.
- Computer literate β able to use appropriate systems and software (e.g. Excel).
- Ability to work in a small team, as well using own initiative.
- Ability to record information accurately and legibly.
- A methodical approach and with great attention to detail.
- Good communication skills β verbal and written.
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warehouse Operative - Swansea
β¨Tip Number 1
Familiarise yourself with the Volkswagen Group and TPS's operations. Understanding their products and services will help you demonstrate your passion for the automotive industry during any discussions or interviews.
β¨Tip Number 2
Highlight any previous experience in inventory control or warehouse operations when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and potentially get a referral.
β¨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond to assist customers, as this is crucial for the role.
β¨Tip Number 4
Showcase your ability to work both independently and as part of a team. Be ready to share instances where you've successfully collaborated with others or taken initiative in past roles.
We think you need these skills to ace Warehouse Operative - Swansea
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in parts or distribution operations. Emphasise any previous roles involving inventory control, goods inwards, and order picking to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service skills. Mention specific examples of how you've demonstrated a positive attitude and attention to detail in past roles.
Highlight Relevant Skills: In your application, clearly outline your computer literacy, especially with systems like Excel. Also, mention your ability to work in a team and independently, as well as your methodical approach to tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure all information is accurate and presented clearly, as good communication skills are essential for this role.
How to prepare for a job interview at TPS
β¨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for the automotive sector during the interview. Share any relevant experiences or interests that demonstrate your commitment to the industry, as this will resonate well with the interviewers at TPS.
β¨Highlight Your Experience in Inventory Control
Be prepared to discuss your previous roles involving inventory management, goods inwards, and order picking. Provide specific examples of how you ensured accuracy and efficiency in these processes, as this is crucial for the Warehouse Operative position.
β¨Demonstrate Your Customer Service Skills
Since providing excellent customer service is key for this role, think of instances where you've gone above and beyond for customers. Share these stories to illustrate your ability to handle trade customers efficiently and effectively.
β¨Prepare for Health and Safety Questions
Familiarise yourself with health and safety regulations, especially regarding manual handling practices. Be ready to discuss how you prioritise safety in a warehouse environment, as this is essential for maintaining a secure workplace.
