Sales Administrator

Sales Administrator – Exclusive to Axon Moore Location: Blackburn Salary: £24,000 + benefits Hours: Monday–Thursday 8:30am–5:00pm | Friday 8:30am–3:00pm Extras: Birthday day off The Opportunity Axon Moore is exclusively representing a well-established, values-driven business in the search for a Sales Administrator to join their close-knit commercial team. This is a fantastic opportunity for someone who takes pride in delivering excellent customer service and thrives in a fast-paced, team-oriented environment. The company fosters a collaborative culture based on openness, engagement, and accountability, and they are looking for someone who shares their values and positive, can-do attitude. Key Responsibilities: -Handle inbound customer calls regarding quotes, orders, deliveries, and general enquiries -Work out pricing, apply discounts, and check stock levels efficiently -Process orders and customer paperwork within agreed SLAs -Prepare and manage documents including order confirmations, picking lists, and delivery notes -Book courier collections and liaise with internal teams -Handle customer complaints professionally and in line with company standards -Support the field sales team with customer service and admin tasks -Follow up on quotations and lapsed customer activity through occasional outbound calls -Participate in regular team meetings (SQCDP) and maintain a tidy, organised work space Person Specification We’re looking for someone who demonstrates: Excellent attention to detail and accuracy Strong customer service and communication skills The ability to learn complex products and systems quickly Confidence in multitasking, prioritising, and working under pressure A problem-solving mindset with commercial awareness A positive, team-first attitude and pride in delivering high standards A commitment to upholding company values in all aspects of their role What’s on Offer £24,000 base salary Monday–Friday working hours with early finish on Fridays Birthday day off Inclusive team culture with regular staff events and social outings Supportive working environment with clear values and purpose