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- Tasks: Lead a dynamic team to manage housing services and ensure customer satisfaction.
- Company: Join a forward-thinking organisation dedicated to community development in Hampshire.
- Benefits: Enjoy competitive pay, full-time hours, and the chance to make a real impact.
- Why this job: Be part of a supportive culture that values innovation and teamwork.
- Qualifications: Bring your leadership skills and housing management experience to the table.
- Other info: This is a temporary role with ongoing opportunities for growth.
The predicted salary is between 60000 - 84000 £ per year.
Location – Hampshire SP10
Contract – Temporary (Ongoing)
Hours – Full Time (37 hours per week)
Salary – £36.66 per hour LTD / £29.26 per hour PAYE
Role summary – We are currently recruiting for a Neighbourhood Manager to lead and manage a comprehensive Housing and Neighbourhood Management service. This role is pivotal in delivering an efficient, effective, and customer-focused service, while supporting and developing the Neighbourhood team. You will work closely with internal teams and external stakeholders to ensure that estates and tenancies are managed to a high standard, promoting customer satisfaction and compliance.
Key Responsibilities:
- Lead the Neighbourhood team including Senior Neighbourhood Officers, Housing Officers, and Assistants.
- Ensure delivery of a safety-first and rent-first landlord strategy.
- Oversee housing KPIs, compliance, and budgetary performance.
- Investigate and resolve complex housing management and service delivery issues.
- Deliver operational housing and tenancy management, including neighbourhood inspections and safeguarding.
- Foster relationships with partner agencies and stakeholders.
- Lead on risk-based neighbourhood inspections and serious case reviews.
- Promote continuous improvement and strategic change through policy review and implementation.
Requirements:
- Extensive experience in housing and neighbourhood management.
- Proven leadership and team management skills.
- Strong communication and problem-solving abilities.
- Understanding of housing legislation, safeguarding and tenancy sustainment.
- Experience managing complex and emotive cases with empathy and professionalism.
- Degree level qualification or equivalent experience in housing or related field.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
Neighbourhood Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Manager
✨Tip Number 1
Familiarise yourself with the latest housing legislation and neighbourhood management practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in neighbourhood management. Attend local housing events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or resolved complex housing issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research StudySmarter's values and mission, and think about how your personal values align with them. Being able to articulate this connection during your discussions can set you apart from other candidates.
We think you need these skills to ace Neighbourhood Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in housing and neighbourhood management. Emphasise your leadership skills and any relevant qualifications that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication and problem-solving abilities. Mention specific examples of how you've successfully managed complex cases and improved service delivery in previous roles.
Highlight Relevant Experience: In your application, focus on your experience with housing legislation and safeguarding. Discuss any instances where you have fostered relationships with partner agencies or led teams effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Service Care Solutions
✨Showcase Your Leadership Skills
As a Neighbourhood Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any challenges you've overcome in managing people.
✨Demonstrate Your Knowledge of Housing Legislation
Make sure you brush up on relevant housing legislation and compliance issues. Being able to discuss these topics confidently will show that you understand the legal framework within which the role operates.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle complex housing management issues or difficult tenant situations. Think of examples from your past experience where you successfully resolved similar challenges.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated with stakeholders, resolved conflicts, or fostered relationships with partner agencies.
