Housing options officer

Northampton Full-Time Home office (partial)

Job Description

Housing Options Officer Location: Corby, Kettering or Wellingborough Offices (Hybrid Working – 2 Days Onsite Per Week)Rate: £28 – £30 per hour (Umbrella)Hours: 37 hours per weekContract Length: 3 Months (Temporary Assignment)Start: ASAPEssential: Full UK Driving Licence & Access to Own Vehicle**Please Note: Due to previous instances, applicants must reside within a commutable distance – long commutes will not be considered.

Are you an experienced Housing Options Officer seeking your next assignment? North Northamptonshire Council is seeking a dedicated and knowledgeable individual to assist in managing the increasing demand on their homelessness services.

This pivotal role focuses on reducing backlogs and waiting times for homelessness applications. You will triage cases, carry out detailed assessments, and support vulnerable residents in navigating their housing options.

Key Responsibilities:

Conduct triage of new homelessness applications and manage caseloads efficiently
Undertake detailed casework and make informed decisions in line with the Housing Act 1996, Part 7
Provide accurate, clear, and tailored housing advice to residents at risk of homelessness
Liaise with internal departments and external agencies to resolve complex housing situations

Candidate Requirements:

Proven experience in housing options, homelessness casework, or related services
In-depth knowledge of relevant legislation and statutory duties
Strong interpersonal skills with the ability to manage challenging situations
Excellent organisational and time management skills to handle high volumes of cases
A full UK driving licence and access to a vehicle is essential due to the nature of the role

This is a rewarding opportunity to make a real difference in the lives of those at risk of homelessness, working within a supportive and fast-paced environment.

Apply now to be considered for this role, or contact us directly for a confidential discussion.

Housing options officer employer: Novax Recruitment

North Northamptonshire Council is an excellent employer for Housing Options Officers, offering a supportive work culture that prioritises employee well-being and professional growth. With hybrid working arrangements and a focus on making a meaningful impact in the community, employees benefit from a collaborative environment where their contributions are valued and recognised. The council provides opportunities for continuous development, ensuring that staff are equipped to handle the challenges of homelessness services effectively.