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- Tasks: Lead relationship management and client services, ensuring top-notch support for clients.
- Company: Join a fast-growing fintech transforming global insurance claims payments with innovative solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and performance bonuses.
- Why this job: Be part of a dynamic team making a real impact in the insurance sector.
- Qualifications: Must have prior experience in insurance and strong leadership skills.
- Other info: Work in a collaborative environment with opportunities for growth and development.
The predicted salary is between 78000 - 182000 £ per year.
Job Role: Head of Relationship Management & Client Services
Location: London, Hybrid (Minimum 2 days in the office, Tuesday-Thursday)
Salary: Up to £130k + Bonus
Department: Client Services
Report to: Chief Commercial Officer
About the Company: Our client is a fast-growing, FCA-regulated fintech, revolutionising global claims payments for the insurance sector. With a single integration, insurers can pay claims in as little as 45 seconds, across 200+ countries and currencies. They have processed £15B+ in transactions, raised $93M in Series C funding, and are trusted by major insurance leaders worldwide. With 240+ employees across the UK, Europe, and the US, they combine collaboration, customer focus, and integrity to deliver market-leading treasury solutions ensuring funds are always in the right place, at the right time. Now, they are scaling fast and looking for top talent to join the journey.
Head of Relationship Management employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Relationship Management
✨Tip Number 1
Network within the insurance industry to connect with professionals who can provide insights about the role and the company. Attend industry events or webinars where you can meet potential colleagues or even the hiring team.
✨Tip Number 2
Research the latest trends in fintech and insurance, particularly around claims payments. Being knowledgeable about current developments will help you stand out during discussions and interviews.
✨Tip Number 3
Prepare to discuss your previous experience in relationship management and how it relates to the insurance sector. Be ready to share specific examples of how you've successfully managed client relationships and driven results.
✨Tip Number 4
Familiarise yourself with the company's products and services. Understanding their unique selling points and how they differentiate themselves in the market will demonstrate your genuine interest and commitment to the role.
We think you need these skills to ace Head of Relationship Management
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your insurance experience in your CV and cover letter. Detail specific roles, responsibilities, and achievements that demonstrate your expertise in relationship management within the insurance sector.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'client services' and 'relationship management', to show that you understand the role and its requirements.
Showcase Leadership Skills: As this position is for a Head of Relationship Management, highlight any leadership or managerial experience you have. Provide examples of how you've successfully led teams or projects in the past.
Express Enthusiasm for the Company: In your cover letter, convey your excitement about the company's mission and growth in the fintech space. Mention how your values align with theirs, particularly around collaboration and customer focus.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Insurance Experience
Since the role requires insurance experience, make sure to highlight your relevant background. Prepare specific examples of how you've successfully managed relationships within the insurance sector, and be ready to discuss any challenges you've faced and how you overcame them.
✨Understand the Company's Mission
Familiarise yourself with the company's goals and values, especially their focus on revolutionising claims payments. Demonstrating knowledge about their services and how they impact the insurance industry will show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and relationship management abilities. Think of situations where you've had to navigate complex client needs or resolve conflicts, and be prepared to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's future plans, team dynamics, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
