Test Services Manager

Test Services Manager Job purpose: Reporting to the Head of IT Operations this senior management role forms part of the wider IT Operations leadership function and is accountable for leading the IT test team with a dual purpose for establishing strategic direction for the test team and ensuring efficient and effective delivery of test services to our IT teams and user community. Key Accountabilities · Accountable for the implementation and embedding of the Test / QA team, ensuring it drives more efficient and effective delivery of change underpinning both technology and end user services. · As the manager of the function, you will inspire, support, develop and grow your team to not only support todays demand but also prepare your team to support the future needs of the organisation. · Leads a team that uses agile / waterfall methodologies and demonstrates collaborative ways of working to deliver testing effectively and efficiently. · Works closely with the project leaders to understand their demands, manage resource allocation to meet those needs and optimise the function to successfully deliver concurrent strategic testing roadmaps. · Build, own, and drive cross team relationships, putting in place governance that ensures they meet the frameworks, guidelines, and principles, whilst building a “one team ethos”. · Driving continuous improvement of test processes and ways of working includi…