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- Tasks: Support daily front office operations and ensure smooth guest experiences.
- Company: Join a vibrant team dedicated to exceptional hospitality.
- Benefits: Enjoy flexible hours, team events, and employee discounts.
- Why this job: Be part of a dynamic environment that values guest satisfaction and teamwork.
- Qualifications: No prior experience required; just a passion for customer service.
- Other info: Opportunity for growth within the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional guest experiences? We are looking for a dynamic Assistant Front Office Manager to support daily front office operations, ensuring smooth check-ins, check-outs, and overall guest satisfaction.
Why Join Us?
- Lead a team in a fast-paced, guest-focused environment
- Work closely with the Front Office Manager to drive service excellence
Assistant Front Office Manager employer: Sheraton Heathrow Hotel
Contact Detail:
Sheraton Heathrow Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Familiarise yourself with the latest trends in guest services and hospitality management. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to providing exceptional guest experiences.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who work in front office roles. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled guest complaints or improved service in previous roles. Being able to share real-life scenarios will showcase your problem-solving skills and ability to enhance guest satisfaction.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will allow you to tailor your approach and show how you can contribute to our mission of delivering outstanding guest experiences.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Assistant Front Office Manager position. Tailor your application to highlight relevant experience in guest services and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in front office operations, customer service, and any leadership roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance guest satisfaction.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering exceptional guest experiences. Mention specific examples from your past roles that showcase your skills in managing front office operations and leading a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front office management role.
How to prepare for a job interview at Sheraton Heathrow Hotel
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for delivering exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Leadership Skills
As an Assistant Front Office Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in a fast-paced environment.
✨Familiarise Yourself with Front Office Operations
Brush up on the daily operations of a front office. Be ready to discuss processes like check-ins and check-outs, and how you would handle common challenges that arise in these areas.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
