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- Tasks: Join our team as a Sales Advisor, handling inbound and outbound calls in a dynamic contact centre.
- Company: Be part of a rapidly growing company that values your development and autonomy.
- Benefits: Enjoy a competitive salary, bonuses, and benefits with flexible working hours.
- Why this job: This role offers personal growth, a supportive culture, and the chance to make an impact.
- Qualifications: Previous sales experience is preferred; strong communication and IT skills are essential.
- Other info: Work in Cardiff with shifts from 8am-8pm, Monday to Sunday.
The predicted salary is between 20000 - 29000 £ per year.
Location: Cardiff on site
Hours: 37.5 hours per week
Shifts: Mon-Sun between hours of 8am-8pm
Salary: 24,500 + bonus + benefits
We are currently looking for motivated people who enjoy a fast-paced sales environment to join our clients specialist team of Inbound Sales Advisors. The role consists of managing inbound and outbound calls based in a contact centre. This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation.
Key Responsibilities of a Sales Advisor:
- To effectively handle inbound sales calls from customers.
- To achieve personal sales and performance targets, contributing to the Company's overall objectives.
- To identify customers' needs and upsell to maximise sales opportunities.
- To manage sensitive data in line with Data Protection Policy and maintain customer records to ensure our data integrity.
- To manage outbound renewal calls for existing customers as and when required by the business.
- Act with integrity, due care, skill and diligence.
Key skills of a Sales Advisor:
- To demonstrate our core behavioural values.
- Previous inbound and outbound sales experience within a contact centre.
- To take responsibility for your own personal development, keeping up to date with product, process, and market changes so you can perform your core duties effectively and accurately.
- To provide customer excellence to customers.
- To contribute to the development and success of our Company.
- Demonstrate flexibility and adaptability to meet the needs of the business where feasible.
Sales Advisor capabilities:
- Must enjoy working with and being challenged by sales targets.
- Previous experience in a sales role with proven levels of success is preferable.
- Experience in a regulated industry would be a plus.
- Ability to discuss sensitive topics.
- Strong IT literacy skills.
- Strong listening skills.
- Excellent communication skills, both written and verbal is essential.
- Professional telephone manner is essential.
Sales Advisor employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Since the role involves handling inbound and outbound calls, being able to articulate your thoughts clearly and persuasively will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Be prepared to discuss examples of how you've successfully handled changing situations or challenges in previous roles, as flexibility is key in a fast-paced sales environment.
✨Tip Number 4
Highlight your customer service skills. Since providing excellent customer experiences is crucial, be ready to share specific instances where you went above and beyond for a customer.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, especially in inbound and outbound roles. Use specific examples of how you've met or exceeded sales targets to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Advisor role. Mention your understanding of the fast-paced sales environment and how your skills align with the company's objectives.
Highlight Key Skills: In your application, emphasise your strong communication skills, IT literacy, and ability to handle sensitive topics. These are crucial for the role and should be clearly articulated.
Showcase Personal Development: Mention any relevant training or personal development initiatives you've undertaken. This shows your commitment to growth and aligns with the company's focus on developing their staff's skillsets.
How to prepare for a job interview at CCA Recruitment Group
✨Show Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully met or exceeded targets, and be ready to explain the strategies you used to achieve those results.
✨Understand the Company
Research the company’s growth plans and values. Demonstrating knowledge about their goals and how you can contribute will show your genuine interest in the role and the organisation.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide relevant answers but also demonstrate your strong listening skills, which are crucial for a Sales Advisor.
✨Prepare for Role-Play Scenarios
You may be asked to participate in role-play scenarios to assess your sales techniques. Practise handling common customer objections and upselling products, as this will showcase your ability to manage sensitive topics effectively.
