At a Glance
- Tasks: Join us as an iSeries Application Engineer, delivering tech solutions and supporting our systems.
- Company: Love2shop is a dynamic company focused on providing exceptional services to customers and colleagues.
- Benefits: Enjoy 25 days holiday, sick pay from day one, and discounts with multiple retailers.
- Why this job: Be part of a supportive team that values innovation and offers opportunities for personal growth.
- Qualifications: 5 years RPG delivery experience and strong problem-solving skills are essential.
- Other info: Work in a vibrant Liverpool office with a fabulous kitchen and community volunteering opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Core Systems Engineer (iSeries) provides technical delivery and support for the iSeries platform, supporting applications and services for both customers and colleagues of Love2shop, developing fit for purpose solutions and maintaining availability and performance of current production systems.
The iSeries Engineer is technically adept in their technology area. They can have responsibility for elements of technical delivery both individually and as part of a wider team, as well as providing second line support for the iSeries application services. This role will require being on site at our Liverpool office once per week.
Key responsibilities- Be the technical expert in RPG application delivery on the iSeries platform.
- Identify and communicate the technical application requirements.
- Ensuring high quality, value for money solutions by delivering build/unit test to Love2shop standards.
- Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis.
- Support team leads in identifying areas for technical innovation and improvement, define their cost, benefits, and strategies for their implementation.
- Create and document test procedures and scenarios for the unit test phase of change delivery.
- Support in the resolution of technical issues during the SIT, UAT and rollout phases of assigned changes.
- Be a strong communicator who feels at ease to actively challenge estimates and solutions and where applicable, offer alternatives.
- Provide clear and concise escalation to Project Managers and Service Leads when required.
- Ability to identify project risks and present options and recommendations to mitigate those risks.
- A minimum of 5 years RPG delivery experience.
- Strong experience in the timely delivery of quality software change.
- Excellent problem solving and prioritisation skills.
- Understanding of iSeries platforms, integration with other technologies and systems (IBM Websphere knowledge essential).
- The ability to both read technical code and to conceptualise and document it as an overall process.
- Experience and knowledge of system analysis in a structured environment.
- 25 days’ holiday per year, plus bank holidays.
- Company sick pay from day 1.
- Company pension scheme.
- UK health care cover.
- Staff Everyday Benefits card offering discounts with multiple retailers (10%).
- Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales.
- Fabulous kitchen space which offers free tea and coffee.
- Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation.
- Family friendly leave.
- Community volunteering policy which allows you 2 days per year to support the community with charitable events.
As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
IBMi/iSeries Application Engineer (Liverpool) employer: Love2shop
Contact Detail:
Love2shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBMi/iSeries Application Engineer (Liverpool)
✨Tip Number 1
Familiarise yourself with the iSeries platform and RPG programming. Brush up on your technical skills and ensure you can discuss your experience confidently during interviews, as this role requires a strong technical background.
✨Tip Number 2
Prepare to demonstrate your problem-solving abilities. Think of specific examples where you've successfully resolved technical issues or improved processes, as these will be crucial in showcasing your fit for the role.
✨Tip Number 3
Network with current or former employees of Love2shop or similar companies. Engaging with them can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Stay updated on the latest trends and technologies related to iSeries and IBM Websphere. Showing that you're proactive about learning and adapting can set you apart from other candidates.
We think you need these skills to ace IBMi/iSeries Application Engineer (Liverpool)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your RPG delivery experience and any relevant technical skills related to the iSeries platform. Use specific examples that demonstrate your problem-solving abilities and software change delivery.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your experience aligns with the key responsibilities outlined in the job description, particularly your ability to provide second line support and your understanding of ITIL principles.
Showcase Technical Expertise: When detailing your experience, emphasise your knowledge of IBM Websphere and your ability to read and conceptualise technical code. This will show that you are technically adept and can contribute effectively to the team.
Prepare for Potential Questions: Think about how you would address project risks and present options for mitigation. Be ready to discuss your approach to technical innovation and improvement, as well as your experience with system analysis in a structured environment.
How to prepare for a job interview at Love2shop
✨Showcase Your RPG Expertise
Make sure to highlight your experience with RPG application delivery. Be prepared to discuss specific projects where you successfully implemented solutions on the iSeries platform, as this will demonstrate your technical proficiency.
✨Understand ITIL Principles
Since the role involves providing second line support and following ITIL principles, brush up on these concepts. Be ready to explain how you've applied ITIL in previous roles, particularly in incident management and change control.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating complex technical concepts in a clear and concise manner, as you'll need to effectively challenge estimates and present options to project managers.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of examples where you've identified project risks and successfully mitigated them, as well as how you prioritise tasks under pressure.