Graduate Applications Support Analyst
Graduate Applications Support Analyst

Graduate Applications Support Analyst

London Entry level 21000 - 35000 £ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Provide technical support for high-performance trading systems and respond to client inquiries.
  • Company: Join a top-rated Fintech company known for its innovative Execution Management System.
  • Benefits: Competitive salary up to £35,000 and the chance to work in a dynamic team environment.
  • Why this job: Be part of an award-winning global support team and make a real impact in financial technology.
  • Qualifications: Ideal for fresh STEM graduates with a passion for Linux and problem-solving skills.
  • Other info: This role is based in London City, requiring 5 days in the office.

The predicted salary is between 21000 - 35000 £ per year.

Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client has recently been voted into the Fintech 100. They provide a market-leading Execution Management System for buy and sell side clients as well as Algo Execution.

As an Application Support Analyst, your main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements.

  • Respond promptly to client support requests and inquiries.
  • Provide customer support for order entry, risk management, and exchange connectivity issues.
  • Conduct detailed analysis of complex order and trade histories.
  • Coordinate the deployment and configuration of the company's products for new customers.
  • Manage the distribution and installation of software enhancements and upgrades.
  • Collaborate with exchanges and internal software engineers to test and implement new software releases.
  • Assist the infrastructure team in testing and completing server and network upgrade projects.

Good understanding of Linux OS is required. The ability to manage and prioritise work while maintaining high levels of productivity with minimal supervision is essential. The role is London City based, 5 days in the office.

This role suits a fresh STEM graduate with a passion for Linux; you will be using Linux at home and will have a confident command of the terminal. This role could also suit a candidate with some commercial experience with Linux and an appetite to work in financial services technology.

Graduate Applications Support Analyst employer: Quant Capital

Quant Capital is an exceptional employer, offering a dynamic work environment in the heart of London City, where innovation meets finance. As part of an award-winning global support team, you will have access to extensive training and growth opportunities, fostering your career in the fast-paced fintech sector. With a strong emphasis on collaboration and problem-solving, you'll be supported in developing your technical skills while contributing to cutting-edge trading systems.
Q

Contact Detail:

Quant Capital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Graduate Applications Support Analyst

✨Tip Number 1

Familiarise yourself with Linux and its command line interface. Since the role requires a good understanding of Linux OS, spend some time practising commands and troubleshooting common issues to demonstrate your confidence during interviews.

✨Tip Number 2

Research the company’s products and services, especially their Execution Management System. Understanding how their technology works will help you engage in meaningful conversations during interviews and show your genuine interest in the role.

✨Tip Number 3

Network with professionals in the fintech industry, particularly those working in application support or trading systems. Attend relevant meetups or online forums to gain insights and potentially get referrals that could boost your application.

✨Tip Number 4

Prepare for technical questions related to trading systems and customer support scenarios. Practising problem-solving exercises can help you articulate your thought process clearly, which is crucial for this role.

We think you need these skills to ace Graduate Applications Support Analyst

Technical Support Skills
Linux Operating System Knowledge
Command Line Proficiency
Problem-Solving Skills
Customer Service Orientation
Analytical Skills
Order Management Systems Understanding
Risk Management Knowledge
Software Deployment and Configuration
Collaboration Skills
Attention to Detail
Time Management
Ability to Work Under Pressure
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to application support and Linux. Emphasise any projects or coursework that demonstrate your technical abilities and problem-solving skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and financial services. Mention specific reasons why you want to work for this client and how your background aligns with the role of Application Support Analyst.

Highlight Technical Skills: In your application, clearly outline your understanding of Linux OS and any experience you have with trading systems or customer support. Use specific examples to illustrate your proficiency and ability to troubleshoot issues.

Show Enthusiasm for Learning: Express your eagerness to learn and grow within the role. Mention any relevant courses, certifications, or personal projects that demonstrate your commitment to developing your skills in application support and financial technology.

How to prepare for a job interview at Quant Capital

✨Show Your Passion for Linux

Since the role requires a good understanding of Linux, make sure to express your enthusiasm for the operating system. Share any personal projects or experiences you've had using Linux, especially in a terminal environment.

✨Understand Trading Systems

Familiarise yourself with trading systems and how they operate. Research the company's Execution Management System and be prepared to discuss how you can contribute to supporting it effectively.

✨Demonstrate Problem-Solving Skills

As an Application Support Analyst, you'll need to solve complex issues. Prepare examples of past experiences where you've successfully resolved technical problems, particularly in high-pressure situations.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s products, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Graduate Applications Support Analyst
Quant Capital
Q
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