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For Companies At a Glance
- Tasks: Manage client relationships and ensure their IT needs are met effectively.
- Company: Join a leading IT solutions provider focused on tailored technology services.
- Benefits: Enjoy a hybrid work model with a competitive salary and uncapped bonuses.
- Why this job: Be part of a customer-centric culture that values long-term relationships and growth.
- Qualifications: No specific qualifications required; just a passion for client service and technology.
- Other info: Opportunity to work in a dynamic environment with a focus on personal development.
The predicted salary is between 24000 - 42000 £ per year.
£30k base + uncapped bonus/OTE £70k - Hybrid – Leicestershire
Role Overview
Oscar Enterprise are proud to have partnered with a leading provider of IT solutions, including managed IT services, hardware/software, engineering services and helpdesk support. Based in Leicestershire, they work with clients to provide tailored technology solutions that allow their clients to focus on their core business. They pride themselves on a customer-centric approach, focusing on delivering solutions that are both effective and tailored to individual business needs. The company emphasises transparency, reliability, and building long-term relationships with clients.
In this role, you will be responsible for managing and expanding relationships with our existing client base, ensuring their IT needs are met with the highest level of service. Your ability to understand client requirements and align them with solutions will be key to driving customer satisfaction and business growth.
The Responsibilities
- Manage and nurture relationships with existing clients, serving as their primary point of contact
- Identify opportunities to upsell and cross-sell additional IT services and solutions
- Collaborate with technical teams to ensure the successful delivery of services
Account Manager employer: Oscar
Contact Detail:
Oscar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the latest IT solutions and trends. Understanding the products and services offered by the company will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network within the industry by attending relevant events or joining online forums. Building connections with professionals in the IT sector can provide valuable insights and may even lead to referrals for the Account Manager position.
✨Tip Number 3
Prepare to discuss your previous experience in managing client relationships. Be ready to share specific examples of how you've successfully upsold or cross-sold services, as this will showcase your ability to drive customer satisfaction and business growth.
✨Tip Number 4
Research the company’s client base and their specific needs. Tailoring your approach to show how you can meet those needs will set you apart from other candidates and demonstrate your commitment to a customer-centric approach.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in account management, client relations, and IT solutions. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed client relationships and contributed to business growth in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oscar
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their services, values, and client base. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Relationship Management Skills
As an Account Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. This will highlight your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client needs. Think of specific situations where you identified opportunities for upselling or cross-selling and how you approached them.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise communication. Be ready to explain complex IT solutions in simple terms, demonstrating your ability to connect with clients who may not have a technical background.
