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- Tasks: Manage and optimise Salesforce for Wellcome's funding operations, ensuring data accuracy and reporting.
- Company: Wellcome Trust is a global charity improving health through science and partnerships.
- Benefits: Enjoy hybrid working, flexible hours, and a commitment to diversity and inclusion.
- Why this job: Join a mission-driven team tackling global health challenges while developing your Salesforce skills.
- Qualifications: Salesforce Administrator certification and experience in data management and project delivery required.
- Other info: Work in a supportive environment with opportunities for personal development and collaboration.
The predicted salary is between 55000 - 74000 £ per year.
Join to apply for the Senior Salesforce System Administrator role at Wellcome Trust Join to apply for the Senior Salesforce System Administrator role at Wellcome Trust Direct message the job poster from Wellcome Trust Contract type: Permanent The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. Salary: £66,400 Closing date: Tuesday, 20 May 2025 Contract type: Permanent The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won’t be solved by science alone. We are looking for a Senior Salesforce System Administrator to join our Funding Operations and Governance team in Research Funding on a permanent position. Where in Wellcome will I be working? Wellcome is seeking an experienced Senior Salesforce Administrator to manage and optimise our Salesforce Funding & Relationships Platform. This pivotal role will ensure the platform meets organisational needs, enables business transformation, and leads efforts in data reporting, monitoring, and enhancing data accuracy across Wellcome’s funding portfolio. You will be based in the Research Funding department and have a strong focus on grant funding functionality, processes and data within Salesforce and you will work closely with other Salesforce Administrators in the department. You will also be part of a matrix team which supports other Salesforce applications (relationship management, finance, contracts) at Wellcome and you will work closely with the Strategic and Technical Leads for the platform, and the Product Manager. What will I be doing? The Senior Salesforce System Administrator plays a critical and varied role in managing and optimising the Salesforce platform across Wellcome and data to meet organisational needs. As a Senior Salesforce System Administrator, you will: Develop a robust system architecture with the technical lead for reliable data models and reporting and configure and maintain Salesforce applications with a focus on grant funding functionality, manage user accounts and security settings, customise objects, and collaborate on custom solutions and integrations to improve system functionality. Capture user needs and identify enhancement opportunities in collaboration with subject matter experts and external partners. Develop and maintain grant funding data reports and dashboards for stakeholders across Wellcome, lead data audits and cleansing activities for data accuracy and analysis, while maintaining knowledge of Salesforce data models. Lead Salesforce projects from inception to completion, gather requirements, input into the platform roadmap, support Wellcome teams with training and guidance documents, troubleshoot issues, and generate usage statistics. Demonstrate Wellcome\’s values, contribute to an inclusive culture, and undertake tasks aligned with managing the Funding & Relationships Platform, adapting to changes in role as required to deliver Wellcome\’s mission. Contribute to a diverse and inclusive culture across the organisation, collaborating across departments. Is this job for me? This role is integral to the ongoing maintenance and development of our Salesforce infrastructure, and we seek a motivated individual who is enthusiastic about contributing to Wellcome\’s vision and strategic objectives. It’s a varied role which will allow you to work across several departments and different functional areas at Wellcome, and a typical day might include anything from configuration, discovery meetings to providing data to senior stakeholders. We are looking for someone who: Possession of Salesforce Administrator certification with a strong understanding of the Salesforce platform and data models, including Service Cloud, Lightning Experience, and experience with Salesforce integrations using APIs. Proven experience in delivering high-standard projects within tight deadlines and capability in Agile methodology. Ability to translate user stories into technical solutions and manage multiple pieces of work across stakeholder groups. Excellent verbal and written communication skills, able to present complex information simply and build strong relationships with stakeholders at all levels. Ability to form collaborative working relationships across a matrix team structure, comfortable working in a changing, complex, and sometimes ambiguous environment, self-motivated and proactive. Knowledge of Wellcome’s mission and strategic priorities, demonstrating a keen interest in delivering Wellcome’s vision, commitment to continuous personal development, and adaptability to changing priorities. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Salesforce Administrator certification. Proven data management and reporting experience. Project management, including Agile methodology. Experience in delivering training and writing guidance in plain English and training stakeholders to use reporting tools and comprehend data. Interview dates : W/C Monday, 16 June You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at jobs@wellcome.org. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Non-profit Organizations Referrals increase your chances of interviewing at Wellcome Trust by 2x Get notified about new Senior System Administrator jobs in London, England, United Kingdom . 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Senior Salesforce System Administrator employer: WELLCOME TRUST
Contact Detail:
WELLCOME TRUST Recruiting Team
jobs@wellcome.org
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce System Administrator
✨Tip Number 1
Familiarise yourself with Wellcome Trust's mission and values. Understanding their focus on health, science, and community will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Network with current or former employees of Wellcome Trust on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations for the Senior Salesforce System Administrator role.
✨Tip Number 3
Prepare to discuss specific Salesforce projects you've managed, especially those involving data management and reporting. Be ready to share how you overcame challenges and delivered results, as this will showcase your hands-on experience.
✨Tip Number 4
Brush up on Agile methodologies and be prepared to discuss how you've applied them in past projects. This will demonstrate your ability to work effectively in a dynamic environment, which is crucial for the role at Wellcome.
We think you need these skills to ace Senior Salesforce System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce Administrator certification and relevant experience. Focus on your data management, reporting skills, and any project management experience, especially within Agile methodologies.
Answer Application Questions Thoughtfully: When responding to the application questions, provide specific examples that demonstrate how you meet the minimum criteria. Use clear and concise language to showcase your skills in delivering training and writing guidance.
Showcase Your Communication Skills: In your application, emphasise your ability to present complex information simply. Highlight any experience you have in building relationships with stakeholders and how you’ve successfully communicated technical solutions.
Research Wellcome Trust: Familiarise yourself with Wellcome Trust's mission and strategic priorities. Mention how your values align with theirs in your application, demonstrating your enthusiasm for contributing to their vision and objectives.
How to prepare for a job interview at WELLCOME TRUST
✨Showcase Your Salesforce Expertise
Make sure to highlight your Salesforce Administrator certification and any relevant experience you have with the platform. Be prepared to discuss specific projects where you've optimised Salesforce functionalities, especially in grant funding.
✨Demonstrate Project Management Skills
Since the role involves leading Salesforce projects, be ready to share examples of how you've successfully managed projects using Agile methodology. Discuss how you gathered requirements and delivered results within tight deadlines.
✨Communicate Clearly and Effectively
Excellent communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms, as you'll need to build relationships with stakeholders at all levels and provide training on reporting tools.
✨Align with Wellcome's Mission
Familiarise yourself with Wellcome's mission and strategic priorities. During the interview, express your enthusiasm for contributing to their vision and how your skills can help address their global health challenges.
