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- Tasks: Provide technical expertise in pre-sales, solution delivery, and customer support for RF systems.
- Company: Join a leading global telecoms company focused on mission-critical systems.
- Benefits: Enjoy autonomy, variety, and opportunities for international travel.
- Why this job: Be part of a collaborative team making a real-world impact in defence and security.
- Qualifications: Degree or equivalent in a technical field with strong RF and networking knowledge.
- Other info: Hands-on role with opportunities for customer interaction and training.
The predicted salary is between 36000 - 60000 £ per year.
We’re hiring a Field Application Engineer (FAE) to provide frontline technical expertise across pre-sales, solution delivery, and ongoing customer support. This is a hands-on, customer-facing role focused on advanced RF systems — ideal for someone who thrives at the intersection of engineering, networks, and customer success.
You’ll work closely with sales, engineering, and customers to ensure smooth technical delivery from first conversation to final deployment, both in the UK and internationally.
What You’ll Be Doing- Provide expert technical support across the full sales cycle (pre-sales and post-sales)
- Join customer meetings to scope, advise, and demonstrate technical capabilities
- Deliver and maintain high-quality customer training programs
- Act as a first-line technical contact for troubleshooting and escalation
- Prepare technical task plans, reports, and maintain accurate documentation
- Support live demonstrations, tradeshows, and field events
- Ensure health, safety, and quality standards are upheld at all times
- Work cross-functionally with engineering teams to stay aligned on capability and delivery
- Report to the Customer Experience Manager and support sales objectives through technical enablement
- Degree or equivalent technical education
- Strong knowledge of RF systems and the RF spectrum
- Solid grounding in networking principles (e.g., TCP/IP, routing, diagnostics tools)
- Hands-on experience in field engineering and technical delivery
- Proven ability to deliver structured customer training
- Working knowledge of safe practices, including risk assessment
- A proactive, technically credible professional who thrives in front of customers
- Excellent communicator — both written and verbal — with strong interpersonal skills
- Able to balance competing priorities and think on your feet
- Comfortable working independently and with cross-functional teams
- Willing to travel regularly across the UK and internationally to support customers, demos, and training sessions
- Work on cutting-edge spectrum intelligence systems used by defence and security customers worldwide
- Be part of a company where sales, support, and engineering collaborate closely under one roof
- Autonomy, variety, and a real-world mission — this isn’t a desk-only job
- Play a key role in technical delivery that directly contributes to growth and customer success
Field Application Engineer | Global Telecoms | Mission Critical Systems employer: SoCode Limited
Contact Detail:
SoCode Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Engineer | Global Telecoms | Mission Critical Systems
✨Tip Number 1
Familiarise yourself with the latest advancements in RF systems and networking principles. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Practice your communication skills, especially in technical contexts. Since this role involves customer interaction, being able to explain complex concepts clearly and effectively will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the telecoms and RF systems industry. Attend relevant events or webinars to connect with potential colleagues and gain insights into the company culture at StudySmarter.
✨Tip Number 4
Prepare for potential technical scenarios you might encounter during interviews. Think about how you would approach troubleshooting or delivering training, as practical examples can showcase your hands-on experience and problem-solving skills.
We think you need these skills to ace Field Application Engineer | Global Telecoms | Mission Critical Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in RF systems, networking principles, and field engineering. Use specific examples that demonstrate your technical expertise and customer-facing skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the Field Application Engineer position, particularly your experience in pre-sales and post-sales support.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to convey complex technical information clearly. Use concise language and structure your writing well to demonstrate your communication prowess.
Highlight Training Experience: If you have experience delivering training or technical demonstrations, make sure to include this in your application. Provide examples of successful training sessions or customer interactions that showcase your ability to educate and engage clients.
How to prepare for a job interview at SoCode Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your knowledge of RF systems and networking principles in detail. Highlight any hands-on experience you have in field engineering and technical delivery, as this role requires a solid understanding of these areas.
✨Demonstrate Communication Skills
Since this is a customer-facing role, practice articulating complex technical concepts in a clear and concise manner. Be ready to provide examples of how you've successfully communicated with customers or cross-functional teams in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle real-world situations. Think of specific instances where you've had to troubleshoot issues or deliver training, and be ready to explain your approach and the outcomes.
✨Research the Company and Its Products
Familiarise yourself with the company's mission-critical systems and recent projects. Understanding their products and how they fit into the telecoms landscape will help you engage more effectively during the interview and demonstrate your genuine interest in the role.
