At a Glance
- Tasks: Welcome guests and manage reservations for a top-notch dining experience.
- Company: Daphne's is a prestigious Italian restaurant in South Kensington, known for its exquisite cuisine.
- Benefits: Enjoy discounts, holiday perks, and exclusive access to various lifestyle benefits.
- Why this job: Join a vibrant team in a beautiful setting, perfect for those passionate about hospitality.
- Qualifications: Previous experience in hospitality and excellent communication skills are essential.
- Other info: We value diversity and promote equal opportunities in our workplace.
The predicted salary is between 28800 - 43200 £ per year.
Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London's most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a poised and customer-focused Maitre D to join our dynamic team. As a Maitre D, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities:- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Maitre D employer: Daphne's
Contact Detail:
Daphne's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maitre D
✨Tip Number 1
Familiarise yourself with the restaurant's menu and special offerings. Being knowledgeable about the dishes will not only impress during your interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience at Daphne's or similar establishments. Personal connections can often lead to valuable insights and recommendations that could help you stand out.
✨Tip Number 3
Demonstrate your customer service skills by engaging with staff and guests at other restaurants. This hands-on experience can provide you with practical examples to discuss during your interview, showcasing your ability to create a welcoming atmosphere.
✨Tip Number 4
Research the latest trends in hospitality and dining experiences. Being able to discuss these trends during your interview will show that you are proactive and passionate about enhancing guest experiences, aligning with Daphne's commitment to excellence.
We think you need these skills to ace Maitre D
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a Maitre D, receptionist, or host. Emphasise your skills in customer service and organisation, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the restaurant's ethos. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere and manage reservations effectively.
Highlight Relevant Skills: In your application, be sure to mention your familiarity with reservation systems like Open Table or Seven Rooms. Detail your communication skills and ability to multitask in a fast-paced environment, as these are key requirements for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Maitre D.
How to prepare for a job interview at Daphne's
✨Showcase Your Hospitality Passion
As a Maitre D, your passion for hospitality is crucial. Be prepared to share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Organisational Skills
Highlight your ability to manage reservations and coordinate with the service team. Discuss any relevant experience with Open Table or Seven Rooms, as this will show you can handle the technical aspects of the role efficiently.
✨Practice Your Communication Skills
Since you'll be the first point of contact for guests, effective communication is key. Prepare to discuss how you handle inquiries and resolve issues, ensuring that you convey warmth and professionalism.
✨Emphasise Attention to Detail
In a fast-paced environment, attention to detail can set you apart. Be ready to provide examples of how you've maintained high standards in previous positions, whether it's keeping the reception area organised or ensuring guest satisfaction.