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For Companies At a Glance
- Tasks: Manage technical support for top-tier customers and develop robust cloud solutions.
- Company: Join a leading product engineering team focused on cloud infrastructure and customer success.
- Benefits: Enjoy a competitive salary, performance bonuses, and hybrid work options.
- Why this job: Be at the forefront of cloud technology while making a real impact on customer satisfaction.
- Qualifications: Expertise in AEM, Java, Python, and cloud-native technologies required.
- Other info: Ideal for those who thrive under pressure and excel in customer communication.
The predicted salary is between 68000 - 76000 £ per year.
Location: Reading/London Hybrid
Salary: £80,000 - £95,000 + Performance Bonus
About the Role
We are seeking a highly skilled Cloud Subject Matter Expert to join our product engineering team, supporting critical customer engagements with a focus on cloud infrastructure, application reliability, and customer success.
Key Responsibilities
- Manage technical support for top-tier customers across their AEM cloud infrastructure
- Provide hands-on technical expertise in cloud-native environments
- Develop and maintain robust cloud solutions using cutting-edge technologies
- Implement and optimize CI/CD pipelines
- Troubleshoot and resolve complex technical challenges in high-stakes environments
Technical Requirements
Essential Skills
- Expert-level working knowledge of Adobe Experience Manager (AEM)
- Strong programming proficiency in:
- Java (primary language)
- Python
- HTML/CSS/JavaScript
Preferred Qualifications
- Experience building and supporting web-based applications
- Background in customer-facing technical roles
- Exposure to AI/ML technologies
- Testing protocols and automation expertise
Role Expectations
- Ability to perform under pressure
- Strong customer communication skills
- Technical problem-solving capabilities
- Handling high-stakes technical scenarios (e.g., financial service infrastructure)
Ideal Candidate Profile
The ideal candidate combines deep technical expertise with exceptional customer-facing skills, capable of managing complex cloud infrastructures while maintaining high levels of customer satisfaction.
Contact Detail:
rise2recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Solutions Architect
✨Tip Number 1
Familiarise yourself with Adobe Experience Manager (AEM) and its cloud infrastructure. Understanding the nuances of AEM will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your programming skills, especially in Java and Python. Being able to discuss your experience with these languages confidently can set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with Kubernetes and Azure. If you can showcase practical knowledge or projects involving these technologies, it will significantly enhance your candidacy.
✨Tip Number 4
Prepare for customer-facing scenarios by practising your communication skills. Being able to articulate complex technical concepts clearly will be crucial in this role, so consider mock interviews or role-playing exercises.
We think you need these skills to ace Cloud Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Adobe Experience Manager (AEM) and cloud-native technologies. Emphasise your programming skills in Java, Python, and your familiarity with Kubernetes and Azure.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about cloud solutions and how your background aligns with the role's requirements. Mention specific projects where you've successfully managed cloud infrastructures or resolved complex technical challenges.
Showcase Technical Expertise: Include examples of your hands-on experience with CI/CD pipelines and any relevant DevOps practices. Highlight your problem-solving capabilities in high-stakes environments to demonstrate your fit for the role.
Prepare for Customer-Facing Scenarios: Since the role requires strong customer communication skills, prepare to discuss your experiences in customer-facing technical roles. Be ready to provide examples of how you've maintained customer satisfaction while managing complex technical scenarios.
How to prepare for a job interview at rise2recruit
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Adobe Experience Manager and cloud-native technologies in detail. Highlight specific projects where you've implemented solutions, focusing on your role and the impact of your contributions.
✨Demonstrate Problem-Solving Skills
Expect to face technical challenges during the interview. Prepare to walk through your thought process on how you would troubleshoot complex issues, especially in high-stakes environments. Use examples from your past experiences to illustrate your approach.
✨Communicate Effectively
Strong customer communication skills are essential for this role. Practice explaining technical concepts in a clear and concise manner, as you may need to interact with non-technical stakeholders. Tailor your communication style to suit your audience.
✨Familiarise Yourself with CI/CD and DevOps Practices
Since the role involves optimising CI/CD pipelines, brush up on your knowledge of DevOps practices. Be ready to discuss how you've implemented these methodologies in previous roles and the benefits they brought to your projects.
