Senior Florist & Operations Manager

Location: Near Banbury * Salary: £35,000 to £40,000 * Hours: Monday to Friday * Benefits: 20 days holiday + bank holidays, pension, private medical An exciting opportunity has arisen for an experienced and versatile Senior Florist & Operations Manager to join a thriving, sustainability-focused floristry business near Banbury. We’re looking for someone currently working in a floristry business in a senior or operations role, who is equally comfortable managing logistics and working hands-on with flowers – whether arranging, foraging, or delivering with the team. Working closely with a small, talented team, you will oversee day-to-day studio operations, manage client relationships, and help shape the long-term growth of the business. Key Responsibilities * Manage day-to-day operations including planning, logistics, and quality control * Act as main point of contact for select clients, managing proposals, briefs, and communications * Support recruitment, onboarding, and development of freelancers and team members * Lead weekly meetings and maintain internal documentation and contracts * Oversee quotations, invoicing, expenses, and budgeting with the wider team * Ensure brand values and sustainability goals are reflected in all projects * Deliver floristry work as required, supported by a team of trusted freelancers * Plan and lead creative workshops, maintain workspaces and equipment * Document work for marketing and internal use * Contribute to foraging, creative planning, and seasonal development Required Skills & Attributes * At least 3 years’ experience currently working in a floristry business, in a senior or operational role * Strong organisational and leadership skills * Excellent computer literacy (Excel, Apple devices, social media) * Familiarity with basic photography for documenting work * Full UK manual driving licence, confident driving a van when needed * Creative, proactive, and responsible, with pride in your work * Clear communicator with the ability to motivate and support others Desirable * Experience developing client proposals and managing budgets * An interest in sustainability and regenerative practices