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- Tasks: Help vulnerable individuals find housing and prevent homelessness with expert advice.
- Company: Join Slough Borough Council, dedicated to supporting the community's housing needs.
- Benefits: Competitive pay, meaningful work, and the chance to make a real difference.
- Why this job: Be part of a team that impacts lives positively while developing your skills in a supportive environment.
- Qualifications: Knowledge of housing laws and experience with vulnerable clients are essential.
- Other info: Work collaboratively with various agencies to ensure comprehensive support for clients.
Job Title: Housing Needs Officer – Housing Demand Team
Location: Slough Borough Council
Rate of Pay: 25 Umbrella P/H
Hours: 37 hours per week
We are currently working with Slough Borough Council, who are looking for a Housing Needs Officer to join their Housing Demand Team. In this role, a successful candidate will provide expert housing advice, support homeless prevention, and ensure compliance with relevant legislation to deliver high quality, tailored housing solutions to vulnerable individuals and families.
Main Duties:
- Provide housing advice, including legal rights, options, and prevention of homelessness.
- Assess housing applications, conduct home visits, and work proactively to prevent homelessness.
- Apply housing, homelessness, immigration, and welfare benefits legislation to advise clients.
- Ensure service delivery meets statutory and performance targets.
- Work with internal teams (e.g., Housing Needs, Social Lettings) and external agencies (e.g., Police, Mental Health, Probation) to support clients.
- Lead specific projects or partnerships as directed.
- Assist clients with personal housing plans and provide clear, accurate housing information.
- Manage complex and vulnerable cases with professionalism and empathy.
- Maintain accurate, confidential records and reports, complying with legal and internal requirements.
The Candidate Will Have:
- Knowledge of safeguarding, health/social care frameworks, and immigration law.
- Experience in housing advice, homelessness, or tenancy relations.
- Proven ability to work with vulnerable clients and maintain confidentiality.
- Understanding of tenancy agreements, the private rented sector, and court procedures.
- Proficiency in IT Systems.
For more information, please contact Olivia on (phone number removed) or email
Housing Needs Officer employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Needs Officer
✨Tip Number 1
Familiarize yourself with the local housing laws and regulations in Slough. Understanding the specific legal framework will not only help you in your role but also demonstrate your commitment to the position during the interview.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. Building relationships with local agencies can provide you with valuable insights and resources that will be beneficial in your role as a Housing Needs Officer.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully assisted vulnerable clients. Highlighting your experience in managing complex cases will showcase your ability to handle the responsibilities of this role effectively.
✨Tip Number 4
Stay updated on current trends and challenges in housing demand and homelessness prevention. Being knowledgeable about these issues will allow you to contribute meaningfully to discussions and demonstrate your passion for the field.
We think you need these skills to ace Housing Needs Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Needs Officer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing advice, homelessness prevention, or working with vulnerable clients. Use specific examples to demonstrate your expertise and how it aligns with the role.
Showcase Your Knowledge: Mention your understanding of relevant legislation, such as housing, homelessness, and welfare benefits laws. This will show that you are well-prepared for the challenges of the position.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your genuine interest in working with Slough Borough Council. Explain why you are passionate about providing housing solutions to vulnerable individuals and families.
How to prepare for a job interview at Novax Recruitment Ltd
✨Show Your Knowledge of Housing Legislation
Make sure to brush up on relevant housing, homelessness, and immigration laws before the interview. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Demonstrate Empathy and Professionalism
Since you'll be working with vulnerable individuals, it's crucial to convey your ability to handle sensitive situations with empathy. Prepare examples from your past experiences where you've successfully managed complex cases.
✨Highlight Your Teamwork Skills
The role involves collaboration with various internal teams and external agencies. Be ready to share instances where you worked effectively in a team setting, showcasing your communication and coordination skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about how you would approach specific challenges related to housing advice and homelessness prevention, and articulate your thought process clearly.
