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- Tasks: Serve breakfast, take orders, and create a welcoming atmosphere for guests.
- Company: Join the vibrant Thistle Marble Arch, a stylish 4-star hotel near Oxford Street.
- Benefits: Enjoy flexible hours, staff meals, wellness support, and discounts on various services.
- Why this job: Be part of a dedicated team crafting memorable breakfast experiences in a dynamic environment.
- Qualifications: Passion for hospitality, strong service skills, and a desire to grow in your career.
- Other info: Inclusive workplace encouraging diverse applicants; opportunities for career development and recognition.
The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park, offers 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms. Join an exciting and vibrant team to help deliver an excellent guest experience.
As a Food and Beverage Team Member focusing on breakfast, you'll play a vital role in delivering outstanding service. You'll be responsible for serving food and drinks, taking orders, and clearing tables. Your role goes beyond that as you engage with our guests, get to know them personally, and take proactive steps to personalize their breakfast experience and build loyalty.
A genuine passion for quality service is essential to excel in this role, and your attention to detail will be crucial in ensuring that every guest leaves feeling satisfied and refreshed. This position will also involve multiskilling, giving you the chance to work across different departments as needed, allowing for adaptability and growth within our hotel environment.
We're looking for dedicated individuals who embody our values and are ready to make a positive impact. Key qualities include:
- A strong commitment to delivering the highest levels of service, with a desire to learn, work hard, and progress in your career
- Comfort in a front-line role, naturally engaging with guests and creating a welcoming atmosphere
- Empathy and the ability to build meaningful relationships with guests and fellow team members
- Precision and a keen eye for detail, ensuring a flawless breakfast experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you're ready to be part of a dedicated team committed to crafting extraordinary breakfast experiences, we'd love to hear from you.
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests.
Our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us, including your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks - Savings on thousands of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend - Earn up to £1000 when friends join our team
- Interest-Free Loans - Season ticket loans to make commuting easier
Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line - Free, confidential advice
- Be Well Platform - Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- 'Wonderful People' Awards - Monthly, quarterly, and annual recognition
- Social & Seasonal Events - Fun, inclusive celebrations
- People Council - A platform for every voice
- Paid Volunteering Days - Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Member (Breakfast) employer: Thistle Hotel Marble Arch
Contact Detail:
Thistle Hotel Marble Arch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member (Breakfast)
✨Tip Number 1
Familiarise yourself with the breakfast menu and any special offerings at Thistle Marble Arch. Being knowledgeable about the food and drinks will help you engage confidently with guests and provide personalised recommendations.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a mock service scenario. This will help you become more comfortable in a front-line role and improve your ability to build rapport with guests.
✨Tip Number 3
Showcase your passion for hospitality by researching current trends in the industry. Being aware of what’s popular can help you connect with guests and demonstrate your commitment to delivering exceptional service.
✨Tip Number 4
Be prepared to discuss your adaptability and teamwork experiences during the interview. Think of specific examples where you've successfully worked in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace F&B Team Member (Breakfast)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service, particularly in breakfast settings. Emphasise any roles where you engaged with guests and provided excellent service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering outstanding service. Mention specific qualities that align with the job description, such as attention to detail and the ability to build relationships with guests.
Showcase Your Personality: Since this role involves engaging with guests, let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your customer service skills and enthusiasm for creating memorable experiences.
Highlight Adaptability: Mention any experience you have working across different departments or in fast-paced environments. This will show that you are flexible and ready to take on various responsibilities, which is essential for this role.
How to prepare for a job interview at Thistle Hotel Marble Arch
✨Show Your Passion for Service
Make sure to express your genuine enthusiasm for delivering high-quality service during the interview. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, especially in a food and beverage setting.
✨Engage with the Interviewer
Since the role involves engaging with guests, demonstrate your interpersonal skills by actively listening and responding thoughtfully to the interviewer. Ask questions about the team and the guest experience to show your interest in building relationships.
✨Highlight Your Attention to Detail
Discuss specific instances where your attention to detail made a difference in your previous roles. This could include ensuring orders were correct or maintaining cleanliness in a dining area, which is crucial for creating a flawless breakfast experience.
✨Demonstrate Adaptability
The job requires multiskilling across different departments, so be prepared to discuss how you've successfully adapted to new roles or challenges in the past. Share examples that showcase your flexibility and willingness to learn.
