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- Tasks: Support service users with tailored advice and follow-ups while managing your own caseload.
- Company: Join YSS, a dedicated organisation focused on empowering individuals in West Mercia.
- Benefits: Enjoy 27 days of annual leave, flexible working, and a robust health & wellbeing plan.
- Why this job: Make a real impact by helping young people and those transitioning from prison to rebuild their lives.
- Qualifications: GCSE-level literacy and numeracy, strong communication skills, and IT competency required.
- Other info: Hybrid working with travel across West Mercia; commitment to ongoing training and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Hybrid working, with some travels across West Mercia as required.
Key Responsibilities
- To work directly with service users to provide support, deliver action plans, and conduct follow-ups. This could be conducting initial assessments to determine the service user’s needs, providing tailored housing advice/support to service users transitioning from prison or serving a community sentence, or working with young people on various programmes.
- To liaise with partner organisations/agencies, as required, on service delivery.
- Where necessary (for example, when working with young people), challenge inappropriate behaviour in a fair and equitable manner while motivating them to change.
- To maintain caseload efficiently, and to maintain accurate case records and documentations on relevant systems.
- To maintain accurate service user records, ensuring compliance with confidentiality and data protection regulations.
- To attend staff meetings and training events as required.
- To adhere to safeguarding processes, manage safeguarding concerns and risk factors.
Essential Person Specification
- High level of numeracy and literacy (preferably GCSE standard or above).
- Good communication, interpersonal, advocacy, and collaboration skills.
- Respectful of cultural differences; commitment to equal opportunities and anti-oppressive practice.
- Competency in IT applications, databases, systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
- Ability to manage own caseload.
- Mature, reliable, resilient, energetic, patient, and consistent in approach.
Why Work for YSS?
- Annual leave of 27 days, excluding bank holidays.
- Christmas Eve and New Years Day as Company holidays.
- Pension Scheme.
- Employee Health & Wellbeing plan.
- Occupational sick pay.
- Flexible working / hybrid working.
- Monthly supervision for support / personal development.
- Robust induction and training programme with an organisational commitment to ongoing training and personal development.
Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
You must have the right to live and work in the UK to be considered for this role.
Contact Detail:
YSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sessional Key Worker (casual)
✨Tip Number 1
Familiarise yourself with the specific needs of service users transitioning from prison or serving community sentences. Understanding their challenges and how to provide tailored support will set you apart during interviews.
✨Tip Number 2
Network with professionals in the field of social work and support services. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your understanding of safeguarding processes and data protection regulations. Be prepared to discuss real-life scenarios where you've had to manage sensitive information or safeguarding concerns.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft 365 and SharePoint. Being proficient in these applications is crucial for maintaining accurate records and managing your caseload effectively.
We think you need these skills to ace Sessional Key Worker (casual)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sessional Key Worker position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with service users, particularly in housing support or with young people. Use specific examples to demonstrate your communication and advocacy skills.
Showcase Your Skills: Make sure to mention your IT competency, especially with Microsoft 365 and SharePoint, as well as your ability to manage a caseload. Provide examples of how you've used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at YSS
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your skills and experiences align with the specific tasks, such as conducting assessments or liaising with partner organisations.
✨Showcase Your Communication Skills
Since good communication is essential for this role, think of examples where you've effectively communicated with service users or colleagues. Be ready to demonstrate your interpersonal skills during the interview.
✨Demonstrate Cultural Awareness
Given the emphasis on respecting cultural differences, prepare to discuss how you've worked with diverse groups in the past. Highlight your commitment to equal opportunities and anti-oppressive practices.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations, especially when working with young people. Think about how you would motivate someone to change their behaviour while maintaining fairness.
