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- Tasks: Support service users, deliver action plans, and conduct follow-ups across West Mercia.
- Company: Join YSS, a dedicated organisation focused on empowering individuals and promoting positive change.
- Benefits: Enjoy 27 days annual leave, flexible working, and a robust health & wellbeing plan.
- Why this job: Make a real impact while developing your skills in a supportive and dynamic environment.
- Qualifications: GCSE-level literacy and numeracy, strong communication skills, and IT competency required.
- Other info: Hybrid working with travel; commitment to safeguarding and equal opportunities is essential.
The predicted salary is between 24000 - 36000 £ per year.
Hybrid working, with some travels across West Mercia as required.
Key Responsibilities
- To work directly with service users to provide support, deliver action plans, and conduct follow-ups. This could be conducting initial assessments to determine the service user’s needs, providing tailored housing advice/support to service users transitioning from prison or serving a community sentence, or working with young people on various programmes.
- To liaise with partner organisations/agencies, as required, on service delivery.
- Where necessary (for example, when working with young people), challenge inappropriate behaviour in a fair and equitable manner while motivating them to change.
- To maintain caseload efficiently, and to maintain accurate case records and documentations on relevant systems.
- To maintain accurate service user records, ensuring compliance with confidentiality and data protection regulations.
- To attend staff meetings and training events as required.
- To adhere to safeguarding processes, manage safeguarding concerns and risk factors.
Essential Person Specification
- High level of numeracy and literacy (preferably GCSE standard or above).
- Good communication, interpersonal, advocacy, and collaboration skills.
- Respectful of cultural differences; commitment to equal opportunities and anti-oppressive practice.
- Competency in IT applications, databases, systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
- Ability to manage own caseload.
- Mature, reliable, resilient, energetic, patient, and consistent in approach.
Why Work for YSS?
- Annual leave of 27 days, excluding bank holidays.
- Christmas Eve and New Years Day as Company holidays.
- Pension Scheme.
- Employee Health & Wellbeing plan.
- Occupational sick pay.
- Flexible working / hybrid working.
- Monthly supervision for support / personal development.
- Robust induction and training programme with an organisational commitment to ongoing training and personal development.
Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting. You must have the right to live and work in the UK to be considered for this role.
Sessional Key Worker (casual) employer: YSS
Contact Detail:
YSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sessional Key Worker (casual)
✨Tip Number 1
Familiarise yourself with the specific needs of service users transitioning from prison or serving community sentences. Understanding their challenges and how to provide tailored support will set you apart during interviews.
✨Tip Number 2
Network with professionals in the field of social work and support services. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your understanding of safeguarding processes and data protection regulations. Be prepared to discuss real-life scenarios where you've had to manage sensitive information or safeguarding concerns.
✨Tip Number 4
Showcase your IT skills, especially with Microsoft 365 and SharePoint. Being proficient in these applications is crucial for maintaining accurate records and managing your caseload effectively.
We think you need these skills to ace Sessional Key Worker (casual)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sessional Key Worker position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with service users, particularly in housing support or with young people. Use specific examples to demonstrate your ability to manage caseloads and maintain accurate records.
Showcase Your Skills: Make sure to showcase your communication, interpersonal, and IT skills in your application. Mention your proficiency with Microsoft 365 and other relevant applications, as well as your commitment to equal opportunities and anti-oppressive practices.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at YSS
✨Showcase Your Communication Skills
As a Sessional Key Worker, strong communication is key. Be prepared to demonstrate your ability to communicate effectively with service users and partner organisations. Use examples from your past experiences where you successfully advocated for someone or collaborated with others.
✨Demonstrate Cultural Sensitivity
Respect for cultural differences is crucial in this role. During the interview, share instances where you've worked with diverse groups or individuals. Highlight your commitment to equal opportunities and how you've navigated challenging situations with respect and understanding.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations, especially when working with young people. Think of specific scenarios where you had to challenge inappropriate behaviour or motivate someone to change, and be ready to discuss your approach.
✨Familiarise Yourself with Relevant Systems
Since the role requires competency in various IT applications, make sure you're comfortable discussing your experience with Microsoft 365, SharePoint, and other relevant systems. If possible, mention any specific projects where you used these tools to manage caseloads or maintain records.
