Field Service Engineer

Field Service Engineer Location: Field-Based – UK & Ireland Hours – Full-Time, Permanent Salary – DOE Job Overview: Our client is seeking a proactive and technically skilled Field Service Engineer to join their UK and Ireland service team. This field-based role involves providing high-quality technical support for a wide range of equipment used in laboratory and research environments. The successful candidate will perform planned preventive maintenance, reactive repairs, installation, commissioning, and end-user training, ensuring consistent service delivery that meets both company standards and customer expectations. Key Responsibilities: -Attend customer sites as scheduled, always ensuring punctuality and professionalism. – Carry out Planned Preventive Maintenance (PPM), breakdowns, and repairs according to defined standards and safety procedures. -Support installation and commissioning of new systems, ensuring equipment is set up to provide long-term reliable operation. -Deliver end-user training and demonstrations to ensure effective and safe equipment use. -Accurately complete and submit job reports and service documentation using an electronic job management system. -Communicate clearly and effectively with internal teams, including the helpdesk and customer service departments. -Foster positive customer relationships, representing the company’s values and identifying pote…