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- Tasks: Lead hard Facilities Management services across multiple healthcare sites, ensuring excellence and compliance.
- Company: Join a growing organisation that values trust, autonomy, and purpose-driven leadership.
- Benefits: Enjoy hybrid working options, competitive salary, bonuses, and a supportive work culture.
- Why this job: Shape outcomes in a senior role while building lasting client relationships and leading high-performing teams.
- Qualifications: PFI healthcare experience is essential; a degree in Facilities Management or Business Administration preferred.
- Other info: This role offers the chance to make real decisions and drive continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
We are recruiting for a PFI Account Director in the Southeast region to lead the delivery of hard Facilities Management (Hard FM) services across multiple Healthcare PFI sites. This is a senior leadership role, responsible for ensuring high standards of service delivery, PFI contractual compliance, and financial performance. The ideal candidate will have a strong background in PFI healthcare facilities management, with the ability to build lasting client relationships, lead high-performing teams, and drive continuous improvement.
This is a fantastic opportunity to work for a growing organisation that champions a culture of trust, autonomy, and purpose-driven leadership that powers individuals to make real decisions and shape outcomes.
Key Responsibilities
- Client Relationship Management: Act as the key point of contact for public sector clients, fostering trusted and strategic partnerships aligned with client goals.
- Service Delivery: Oversee the delivery of hard Facilities Management services, ensuring operational compliance, contractual adherence, and service excellence across all sites.
- Leadership: Lead, inspire and support a team of Facilities Management professionals, cultivating a culture of high performance, continuous improvement, and development.
- Financial Management: Manage budgets, forecasts, and financial reporting for the Healthcare account, ensuring cost-effective operations and achievement of financial targets.
- Strategic Direction: Develop and implement strategic plans to enhance service delivery, efficiency, and client satisfaction.
- Compliance & Risk Management: Ensure adherence to health and safety legislation, NHS policies, and statutory requirements while proactively managing associated risks.
- Performance Monitoring: Define and track key performance indicators (KPIs), using data-driven insights to maintain and enhance operational standards.
- Stakeholder Engagement: Collaborate with clients, subcontractors, suppliers, and internal teams to ensure cohesive service delivery and resolve issues efficiently.
Qualifications/Experience
- Bachelor's degree in Facilities Management, Business Administration, or related field (Master's preferred).
- Essential: PFI background within healthcare environments.
- Technical qualified or extensive hard services experience.
- Desirable: IWFM or equivalent professional certification.
- 5+ years in senior FM roles managing large-scale contracts.
- Proven ability to deliver operational and financial targets.
- Strong leadership skills with experience developing high-performing teams.
- Expertise in budgeting, cost control, and contract negotiation.
- In-depth knowledge of compliance within PFI healthcare and public sector.
- Client-focused, with a track record of building trusted relationships.
- Excellent communicator, confident engaging at all levels.
- Analytical, solution-oriented, and able to manage complex challenges.
- Resilient, adaptable, and responsive in dynamic environments.
Contact Detail:
300 North Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PFI Account Director
✨Tip Number 1
Network with professionals in the PFI healthcare sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Research the latest trends and challenges in Facilities Management, particularly within the healthcare sector. Being knowledgeable about current issues will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and projects in previous roles. Highlight your leadership style and how it aligns with the company's culture of trust and autonomy.
✨Tip Number 4
Familiarise yourself with the key performance indicators (KPIs) relevant to the role. Be ready to discuss how you would define and track these metrics to ensure operational excellence and client satisfaction.
We think you need these skills to ace PFI Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in PFI healthcare facilities management. Emphasise your leadership roles, financial management skills, and any relevant certifications to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Discuss your experience in managing client relationships and leading teams, and how you can contribute to their culture of trust and autonomy.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of how you've successfully managed large-scale contracts, improved service delivery, or achieved financial targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a senior leadership role.
How to prepare for a job interview at 300 North Limited
✨Showcase Your PFI Expertise
Make sure to highlight your experience in PFI healthcare facilities management. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your depth of knowledge and suitability for the role.
✨Emphasise Leadership Skills
As a senior leadership role, it's crucial to convey your ability to lead and inspire teams. Share examples of how you've developed high-performing teams in the past and the strategies you used to foster a culture of continuous improvement.
✨Prepare for Financial Discussions
Since financial management is a key responsibility, be ready to discuss your experience with budgeting, forecasting, and financial reporting. Bring examples of how you've achieved financial targets in previous roles to illustrate your capability.
✨Demonstrate Client Relationship Management
This role requires strong client relationship skills. Prepare to talk about how you've built and maintained trusted partnerships with clients in the past. Highlight any strategies you've used to align service delivery with client goals.
