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- Tasks: Support safeguarding teams by managing admin tasks and attending multi-agency meetings.
- Company: Join Wakefield Families Together, dedicated to protecting children and families in the community.
- Benefits: Full training provided, with opportunities for personal growth and development.
- Why this job: Make a real impact while working in a supportive environment focused on child welfare.
- Qualifications: 4 GCSEs including English and Maths; experience in admin or customer service is essential.
- Other info: Resilience is key; this role involves handling sensitive information daily.
The predicted salary is between 30000 - 42000 £ per year.
Location: Various Sites Across Wakefield
Salary: Grade G4 (Details on application)
Contract Type: Full-time, Office-Based
About the Role: We are seeking four organised and proactive Safeguarding Business Support Officers to join Wakefield Families Together. You will play a crucial role in supporting senior managers, social work teams and professionals working to protect and support children, young people and families across Wakefield. This is an office-based role where accuracy, confidentiality and resilience are vital due to the sensitive and often emotive nature of the work.
Key Duties:
- Minute taking at multi-agency safeguarding meetings.
- Reception duties and handling telephone calls from the public and internal colleagues.
- Booking rooms, arranging meetings and supporting the Family Time service.
- Financial administration tasks including ordering supplies and processing invoices.
- Providing general administrative support, including maintaining and updating social care recording systems.
- Delivering excellent customer care to service users, partners and colleagues.
What We Are Looking For:
- Excellent customer care and communication skills.
- Ability to work both independently and collaboratively within a team.
- Strong organisational skills, accuracy and attention to detail.
- Ability to handle highly sensitive, confidential and sometimes distressing information with integrity and professionalism.
- Knowledge of Data Protection, confidentiality and safeguarding principles.
- Confidence using IT systems, especially Microsoft Office and social care databases.
Essential Requirements:
- 4 GCSEs (Grade C/5 or above) including English and Maths (or equivalent).
- ICT qualification or equivalent experience.
- Experience of minute taking and working in an administrative/customer service role.
- Ability to travel to other sites across Wakefield if required.
Additional Information:
- You must be resilient, with the emotional strength to work with safeguarding and child protection information on a daily basis.
- This role is subject to an Enhanced DBS check. You will receive full training, including safeguarding awareness.
Safeguarding Business Support Officer employer: Route 1
Contact Detail:
Route 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safeguarding Business Support Officer
✨Tip Number 1
Familiarise yourself with safeguarding principles and legislation relevant to the role. Understanding the context of safeguarding in Wakefield will help you demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Practice your minute-taking skills before the interview. Being able to accurately capture key points in meetings is crucial for this role, so showing that you can do this effectively will set you apart from other candidates.
✨Tip Number 3
Highlight your customer care experience in conversations with recruiters. Since excellent communication skills are essential, be ready to share specific examples of how you've provided outstanding service in previous roles.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage multiple tasks or projects simultaneously. This will show that you can handle the diverse responsibilities of the Safeguarding Business Support Officer role effectively.
We think you need these skills to ace Safeguarding Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles and customer service. Emphasise your organisational skills and any experience with minute taking or handling sensitive information.
Craft a Strong Cover Letter: In your cover letter, express your passion for safeguarding and supporting families. Mention specific skills that align with the job description, such as your ability to maintain confidentiality and your proficiency with IT systems.
Highlight Relevant Qualifications: Clearly list your GCSEs and any ICT qualifications. If you have equivalent experience, make sure to explain how it meets the essential requirements outlined in the job description.
Showcase Your Soft Skills: Demonstrate your excellent communication and customer care skills in your application. Provide examples of how you've worked both independently and as part of a team, particularly in challenging situations.
How to prepare for a job interview at Route 1
✨Showcase Your Organisational Skills
As a Safeguarding Business Support Officer, you'll need to demonstrate strong organisational abilities. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects, especially in high-pressure situations.
✨Emphasise Confidentiality and Sensitivity
Given the nature of the role, it's crucial to convey your understanding of confidentiality and sensitivity when handling information. Share instances where you've dealt with sensitive data and how you ensured it was managed professionally and discreetly.
✨Demonstrate Customer Care Skills
Excellent customer care is key in this position. Prepare to talk about your experience in providing outstanding service, whether in administrative roles or customer-facing positions. Highlight any feedback you've received that showcases your ability to connect with others.
✨Familiarise Yourself with Relevant Legislation
Knowledge of safeguarding principles and data protection laws is essential. Brush up on these topics before your interview and be ready to discuss how they apply to the role. This will show your commitment to the responsibilities of the position.
