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- Tasks: Engage with customers via phone, providing top-notch service and promoting our products.
- Company: Join a modern office that values its employees and fosters a fun work environment.
- Benefits: Enjoy fully paid social nights, gym contributions, and a company pension.
- Why this job: Be part of a dynamic team where your communication skills shine and impact customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Work Monday to Friday with one Saturday every four weeks; earn bonuses and commissions!
The predicted salary is between 28800 - 43200 £ per year.
Fantastic opportunity for a super customer service individual to work in a modern office offering * Fully paid social nights every quarter * Onsite parking * Gym membership contribution * Company pension * Friends and Family discount * Annual bonus and monthly commission Monday to Friday 9-5.30 with one Saturday in 4 working 10am to 4pm. As a Customer Service Advisor you will be responsible for servicing inbound phone calls and engaging with prospective and existing customers by explaining the full benefits of the product range and services. You will also be responsible for delivering a consistently high level of customer service while actively promoting the brand. Core Tasks for the Customer Service Advisor:- * To provide first class customer service. * To work proactively in order to maximise brand reputation and sales revenue through effective conversations. * Effectively handle inbound customer enquiries and pro-actively respond and provide solutions. * Be competent in handling difficult conversations while working in line with the Company Complaints procedure, recording and escalating feedback where necessary. * Good communication skills are essential, you will have a great understanding of how to apply personality, empathy and professionalism into every call. * Be confident and competent in working in a target driven environment, demonstrating ambition to achieve your targets and resilience where needed. For the Customer Service A…
Customer Service Advisor employer: Bridge Recruitment Ltd
Contact Detail:
Bridge Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with our product range and services. Understanding the benefits and features will help you engage effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice handling difficult conversations. Think of scenarios where you might need to resolve customer complaints and prepare responses that show empathy and professionalism.
✨Tip Number 3
Showcase your communication skills in every interaction. Whether it's through a phone call or an informal chat, make sure to convey your personality and enthusiasm for customer service.
✨Tip Number 4
Demonstrate your ambition and resilience. Be ready to discuss examples from your past experiences where you met targets or overcame challenges, as this aligns with our target-driven environment.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Understand the core tasks and responsibilities, as well as the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Provide specific examples of how you've delivered excellent service, handled difficult conversations, or worked in a target-driven environment.
Showcase Communication Skills: Since good communication skills are essential for this role, make sure to demonstrate your ability to communicate effectively in your application. Use clear and concise language, and consider including examples of how you've applied personality, empathy, and professionalism in past roles.
Express Your Ambition: Convey your ambition and resilience in your application. Mention any targets you've achieved in previous roles and express your eagerness to contribute to the company's success through effective customer interactions.
How to prepare for a job interview at Bridge Recruitment Ltd
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you turned a negative experience into a positive one, as this demonstrates your ability to handle difficult conversations.
✨Understand the Product Range
Familiarize yourself with the company's products and services before the interview. Being able to discuss the benefits and features confidently will show your enthusiasm and preparedness for the role.
✨Demonstrate Effective Communication
Practice articulating your thoughts clearly and concisely. During the interview, focus on using a friendly tone and active listening skills to engage with the interviewer, reflecting the communication style expected in the role.
✨Emphasize Your Target-Driven Mindset
Be ready to discuss how you have met or exceeded targets in previous roles. Share specific metrics or achievements that showcase your ambition and resilience, which are key traits for success in a target-driven environment.
