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- Tasks: Be the go-to person for tradespeople, handling enquiries and processing orders.
- Company: Join a trusted carpet distributor with over 20 years of experience.
- Benefits: Enjoy a competitive hourly rate, full-time hours, and on-site parking.
- Why this job: Great opportunity to develop customer service skills in a friendly team environment.
- Qualifications: Looking for reliable, enthusiastic individuals with strong communication skills.
- Other info: Immediate start available; perfect for hands-on team players!
The predicted salary is between 22700 - 25300 £ per year.
£12.21 per hour | Temp-to-Perm | Full-Time (40 hrs/week) Monday - Friday, 08:30 - 17:30 | On-site Parking | Immediate Start
Are you a hands-on, enthusiastic individual with great customer service skills and a can-do attitude? Our client, a trusted name in carpet distribution for over 20 years, is looking for a Trade Counter Assistant to join their friendly team in Fareham.
What You'll Be Doing:
- Acting as the first point of contact for visiting tradespeople - handling enquiries, complaints, orders, and collections.
- Taking phone calls and responding to customer emails.
- Picking and processing orders - working closely with the warehouse team.
- Supporting day-to-day operations at the trade counter.
What We're Looking For:
- Someone reliable, enthusiastic, and not afraid to think outside the box.
- A strong communicator with customer service or hospitality experience.
- A team player who's also happy to get hands-on in the warehouse when needed.
- A proactive and solution-oriented mindset - you'll often be the face of the business for visiting tradespeople.
Ready to be part of a business that values reliability, teamwork, and great customer service? Apply now for more information!
Trade Counter Assistant employer: Wild Recruitment
Contact Detail:
Wild Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Knowing the ins and outs of their carpet distribution will help you engage confidently with tradespeople and answer their queries effectively.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact, demonstrating a friendly and helpful attitude can make a significant difference in how customers perceive the business.
✨Tip Number 3
Showcase your teamwork abilities during any interactions. Highlighting your willingness to collaborate with the warehouse team and support day-to-day operations will resonate well with the hiring managers.
✨Tip Number 4
Prepare for potential scenarios you might face at the trade counter. Think about how you would handle common enquiries or complaints, as this proactive approach will demonstrate your problem-solving mindset.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any hands-on roles you've had and showcase your communication skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you've handled customer enquiries or complaints in the past, demonstrating your proactive and solution-oriented mindset.
Showcase Teamwork Skills: In your application, highlight experiences where you worked as part of a team. This could be in previous jobs or even in volunteer roles, showing that you're a reliable team player.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wild Recruitment
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. A positive attitude can go a long way, especially in customer-facing positions like the Trade Counter Assistant.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Think about times when you handled enquiries or resolved complaints effectively, as this will resonate well with the interviewers.
✨Highlight Teamwork Experience
Since the role requires working closely with a team, be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team's success or supported colleagues in achieving goals.
✨Be Ready for Practical Scenarios
Expect questions or scenarios that may require you to think on your feet. Prepare to demonstrate your proactive and solution-oriented mindset by discussing how you would handle common situations at the trade counter.
