Head of Digital & ICT

Head of Digital & ICT

Telford Full-Time 61075 - 68167 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital strategy and manage a high-performing tech team to drive innovation.
  • Company: Join Shropshire Fire & Rescue, a vital service provider in the community, based in Telford.
  • Benefits: Enjoy flexible working, private healthcare, public sector pension, and staff discounts.
  • Why this job: Be part of a transformative journey, enhancing community services through cutting-edge technology.
  • Qualifications: 8+ years in digital strategy, with 5+ years in leadership roles; tech-savvy and project management skills required.
  • Other info: Opportunity to work with emerging technologies like AI and machine learning.

The predicted salary is between 61075 - 68167 £ per year.

This is a fantastic opportunity to join Shropshire Fire & Rescue as they look to recruit a Head of Digital & ICT at their Telford headquarters. The role will take ownership of the organisation's digital strategy and help drive significant change in implementing the latest digital solutions, across areas including cloud infrastructure, modern workplace, PowerBI, PowerApps and more.

Michael Page are proud to be partnered exclusively with Shropshire Fire & Rescue, who are embarking upon an exciting journey of digital transformation. The organisation provides critical services across the Shropshire region, working out of their main headquarters in Telford. With an unrivalled culture of collaboration, it’s a brilliant environment to be part of a team and grow and develop your skills within an organisation that has a profoundly positive impact on the local community.

The key responsibilities of the Head of ICT & Digital position will include, but not be limited to the following areas:

  • Shaping and Leading Digital Strategy: You will drive the creation and execution of a forward-thinking digital and data strategy, aligning with organisational goals and sector trends.
  • Inspiring and Managing Teams: As a leader, you will manage and nurture a high-performing team of digital and technology experts, fostering a culture of innovation and continuous learning.
  • Enhancing Digital Platforms: You will oversee the development and optimisation of key digital platforms to ensure they meet strategic objectives and user needs.
  • Collaboration Across Teams: Work closely with departments and senior leadership to align digital and data initiatives with broader organisational goals and service plans.
  • Drive Efficiency Through Technology: Guiding and collaborating with external partners, you will leverage new technologies, improving operational efficiency and supporting service delivery.
  • Lead Digital Innovation & Enhance Engagement: Driving cutting-edge digital initiatives using technologies like AI and machine learning, you will improve user experiences and boost staff and community engagement.
  • Ensuring Performance, Compliance & Security: You will set clear goals, monitor ROI, and manage resources efficiently, while ensuring all digital platforms meet the highest standards of data protection, cybersecurity, and compliance.

As the successful candidate for the Head of Digital & ICT position, you will have the following profile:

  • Experienced Leader: You will bring 8+ years in digital strategy and data management, including 5+ years in leadership roles within fast-paced, digital-first organisations. Your background will span data analytics, business intelligence, and digital tools, with a proven ability to drive change and innovation.
  • Tech-Savvy & Forward-Thinking: You will be proficient in tools like Tableau, Power BI, SEO, SEM, and social media analytics, and have a strong grasp of emerging technologies like AI, machine learning, and cloud computing. You’ll be able to demonstrate an ability to always be ahead of the curve and show a passion for staying updated with digital trends and best practices.
  • Strong Project Management & Problem-Solving: As a proven IT leader, you will have experience with Agile methodologies and be a skilled problem-solver, using data-driven insights to tackle complex challenges. Your communication skills will allow you to translate complex ideas clearly for both technical and non-technical stakeholders.
  • Passionate About Growth: A natural leader, you will have a strong track record in building and nurturing high-performing teams, fostering a culture of continuous learning and collaboration. You will also have a solid understanding of data protection regulations like the Data Protection Act.

Starting salary of £61,075 - £68,167. Private healthcare plan. Public sector pension scheme. Flexible working, staff discounts, free parking + more.

Head of Digital & ICT employer: Michael Page

Shropshire Fire & Rescue offers an exceptional work environment at their Telford headquarters, where collaboration and community impact are at the forefront of their mission. As the Head of Digital & ICT, you will not only lead transformative digital initiatives but also benefit from a supportive culture that prioritises employee growth through continuous learning and innovation. With competitive salaries, flexible working arrangements, and a comprehensive benefits package, this role presents a unique opportunity to make a meaningful difference while advancing your career in a vital public service.
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Contact Detail:

Michael Page Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Digital & ICT

✨Tip Number 1

Familiarise yourself with Shropshire Fire & Rescue's current digital initiatives and challenges. Understanding their existing digital landscape will help you articulate how your experience aligns with their needs during discussions.

✨Tip Number 2

Network with professionals in the digital and ICT sectors, especially those who have experience in public service organisations. This can provide insights into the unique challenges they face and may lead to valuable connections within Shropshire Fire & Rescue.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led digital transformations in previous roles. Highlight your ability to inspire teams and drive innovation, as these are key aspects of the Head of Digital & ICT role.

✨Tip Number 4

Stay updated on the latest trends in digital technology, particularly in areas like AI and cloud computing. Being able to speak knowledgeably about emerging technologies will demonstrate your forward-thinking approach and passion for the field.

We think you need these skills to ace Head of Digital & ICT

Digital Strategy Development
Team Leadership
Cloud Infrastructure Management
Power BI Proficiency
PowerApps Development
Data Analytics
Business Intelligence
Agile Methodologies
Project Management
AI and Machine Learning Knowledge
Cybersecurity Awareness
Data Protection Compliance
Stakeholder Communication
Innovation Management
Operational Efficiency Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in digital strategy and leadership roles. Emphasise your familiarity with tools like Power BI, AI, and cloud computing, as well as your ability to drive change and innovation.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your background aligns with the responsibilities of the Head of Digital & ICT role. Mention specific examples of how you've led teams and implemented successful digital strategies.

Showcase Relevant Achievements: Include quantifiable achievements in your application that demonstrate your impact in previous roles. For instance, mention any successful projects where you improved operational efficiency or enhanced user engagement through technology.

Research Shropshire Fire & Rescue: Familiarise yourself with Shropshire Fire & Rescue's mission and values. Understanding their organisational goals will help you tailor your application and show how you can contribute to their digital transformation journey.

How to prepare for a job interview at Michael Page

✨Showcase Your Leadership Experience

As a candidate for the Head of Digital & ICT, it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully managed teams and driven digital transformation in previous roles.

✨Demonstrate Technical Proficiency

Be ready to discuss your familiarity with tools like Power BI, Tableau, and emerging technologies such as AI and machine learning. Show how you’ve used these tools to enhance digital strategies and improve operational efficiency.

✨Align with Organisational Goals

Research Shropshire Fire & Rescue's mission and values. During the interview, articulate how your vision for digital strategy aligns with their goals and how you can contribute to their community impact.

✨Prepare for Problem-Solving Scenarios

Expect to face questions that assess your problem-solving skills. Prepare to discuss past challenges you've encountered in digital projects and how you used data-driven insights to overcome them.

Head of Digital & ICT
Michael Page
Location: Telford
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