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- Tasks: Manage customer interactions and oversee air export operations daily.
- Company: Join a dynamic team in the air freight industry, based in Hounslow.
- Benefits: Competitive salary, potential for growth, and a supportive work environment.
- Why this job: Great opportunity to develop skills in logistics and build customer relationships.
- Qualifications: Knowledge of airfreight operations and strong communication skills required.
- Other info: Must pass security checks and have a clean DBS record.
The predicted salary is between 24000 - 42000 £ per year.
Location: Hounslow
Pay: £28,000 to £35,000
Role Overview: Join our client's Air Operations team as an Air Export Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
- Main contact for customers
- Support customs clearance
- Confirm delivery requirements
- Monitor and communicate shipment progress
- Present and report on calls
- Resolve queries and complaints
- Ensure accurate invoicing
Requirements:
- Knowledge of import airfreight operations
- Preferred experience with CDS customs clearance
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficiency in Microsoft Office
- Experience with Cargowise or Salesforce is a plus
Additional Requirements:
- Security check including reference check for the last 5 years of work and education history
- Clean DBS (Disclosure and Barring Service) check
Export Administrator employer: Supreme Recruitment Ltd
Contact Detail:
Supreme Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Administrator
✨Tip Number 1
Familiarise yourself with air export operations and customs clearance processes. Understanding the specifics of these areas will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the logistics and air freight industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel, as it’s crucial for monitoring shipments and reporting. Consider taking a quick online course if you feel you need a refresher.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled customer queries in the past. Real-life examples will help you stand out and show that you're ready to tackle challenges in this role.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air export operations and customs clearance. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've successfully handled customer interactions or resolved issues in previous roles.
Highlight Technical Skills: If you have experience with Cargowise or Salesforce, be sure to mention it prominently. Also, emphasise your proficiency in Microsoft Office, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an Export Administrator.
How to prepare for a job interview at Supreme Recruitment Ltd
✨Know Your Customs Clearance
Since the role involves customs clearance, brush up on your knowledge of CDS customs processes. Be prepared to discuss any relevant experience you have and how you can apply it in this position.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities. Think of examples from your past work where you successfully managed multiple tasks or projects simultaneously, and be ready to share these during the interview.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare to discuss how you've effectively communicated with customers in the past, especially in resolving queries or complaints. Consider using the STAR method to structure your answers.
✨Familiarise Yourself with Relevant Software
If you have experience with Cargowise or Salesforce, make sure to highlight it. If not, do a bit of research on these tools so you can speak confidently about how you would adapt to using them in the role.
