Supervisor - Menswear

Supervisor – MenswearBirmingham – Shopping CenterSalary: £26,000 – £28,000 + BonusFull-time | 40 hours per week | Permanent

About the Company:Our client is a renowned British heritage brand known for its exceptional craftsmanship, timeless design, and dedication to quality. With a strong legacy in premium menswear and womenswear, the brand specializes in impeccably tailored shirts, formalwear, and accessories.

The Role:My client is looking for a proactive and customer-focused Supervisor to support the management team and help lead the day-to-day operations of a key store location. This is a great opportunity for an experienced retail professional ready to step into a leadership position within an iconic menswear brand.

Key Responsibilities:

• Support the Store and Assistant Manager in the smooth running of daily operations.

• Lead by example on the shop floor, delivering exceptional customer service and driving sales.

• Supervise, coach, and motivate the sales team to achieve individual and team goals.

• Ensure excellent visual merchandising and stock presentation standards are maintained.

• Handle customer queries and concerns professionally, upholding the brand's reputation.

• Assist with stock control, deliveries, and ensuring product availability.

• Maintain store cleanliness and ensure compliance with health and safety procedures.

Key Requirements:

• At least 1 year of experience in a retail supervisory role, preferably within fashion or menswear.

• A strong customer service ethos and proven sales skills.

• Ability to support and guide a team to perform at their best.

• Excellent communication and interpersonal skills.

• A genuine interest in menswear and style trends.

What’s on Offer:

• Competitive salary and bonus scheme.

• Staff discount on premium menswear collections.

• Opportunities to grow within a respected and heritage-led brand.

• Training and development to support your career progression.

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