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- Tasks: Lead a dynamic team and manage daily store operations.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be a brand ambassador and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity while thriving in a supportive workplace culture.
The predicted salary is between 26400 - 39600 £ per year.
Job Type: Permanent
Store Location: High Road, Loughton
Hours: 38.75 hours per week
Salary: Up to £33,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in a retail environment. Highlight your leadership skills and ability to motivate others, as these are key for the Store Manager role.
✨Tip Number 3
Research common challenges faced in retail management and think about how you would handle them. Being able to discuss your problem-solving strategies will show your readiness for the fast-paced environment.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role of Store Manager.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Store Manager.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
As a Store Manager, your ability to deliver exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you have motivated and developed team members, and be ready to explain your approach to setting clear expectations and driving performance.
✨Know Your Numbers
Understanding sales figures is key in this role. Be ready to discuss how you've used data to drive sales and improve store performance in the past. Familiarise yourself with basic retail metrics to impress your interviewers.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, Caring. Prepare to discuss how your personal values align with theirs and how you can contribute to a diverse and inclusive workplace.
