Customer Service/Sales Administrator

Customer Service & Sales Administrator Location: Marchwood, Southampton Hours: 36.25 per week (alternating weekly schedule – see below) Salary: £25k per annum Working Hours: Week 1: Monday to Thursday: 7:45am 4:00pm (30-minute unpaid break) Friday: 7:45am 1:30pm (30-minute unpaid break) Week 2: Monday to Friday: 7:45am 4:00pm (1-hour unpaid break) TLP Recruitment are seeking a highly motivated Customer Service & Sales Administrator to join a dynamic team based in Southampton. This is a varied role requiring strong communication skills, attention to detail, and the ability to handle multiple tasks in a busy environment. If you thrive on delivering excellent customer service and enjoy working in a collaborative office setting, we want to hear from you. Key Responsibilities: Respond to customer enquiries face-to-face, over the phone, and via email Prepare quotations and sales orders Answer technical queries and provide product information Raise purchase orders for job-specific requirements Generate picking lists and delivery notes Liaise with logistics partners to coordinate deliveries Maintain accurate filing and documentation Complete an…