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For Companies At a Glance
- Tasks: Coordinate logistics operations, manage schedules, and liaise with drivers and customers daily.
- Company: Join a family-run logistics company in Portsmouth with a strong reputation for service.
- Benefits: Enjoy 20 days annual leave, a pension scheme, free parking, and a supportive work culture.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in logistics.
- Qualifications: Experience in transport administration, strong communication skills, and attention to detail required.
- Other info: Flexible working hours and occasional remote monitoring shifts available.
The predicted salary is between 20880 - 34720 £ per year.
Location: Portsmouth
Salary: £27,801.01 per annum
Job Type: Full-Time, Permanent
Reference ID: Transport Ops
Overview
We are currently working with a well-established, family-run logistics company in Portsmouth that is looking to appoint a Network Coordinator / Transport Administrator to join their busy pallet network team. This is a fantastic opportunity for someone with prior experience in a fast-paced transport office who is confident liaising with drivers, depots, and customers. This role plays a central part in coordinating daily logistics operations and ensuring the smooth running of collections and deliveries. You will need excellent communication skills, strong attention to detail, and a hands-on approach to transport planning and customer service.
Key Responsibilities
- Act as the first point of contact for incoming and outgoing calls to customers, depots, and drivers
- Coordinate delivery and collection schedules using internal routing systems and driver communications
- Book jobs accurately using a bespoke transport management system
- Respond to telephone and email queries efficiently and professionally
- Ensure compliance with internal procedures and transport regulations
- Work closely with internal teams to support overall operational efficiency
Candidate Profile
- Prior experience in a transport or logistics administration role is essential
- Strong organisational skills with the ability to prioritise tasks in a busy environment
- Fully computer literate with solid admin capabilities
- Excellent verbal and written communication skills
- Able to work both independently and as part of a team
- Customer-focused and solution-oriented
- High attention to detail and accuracy
- Own transport required due to location and shift cover flexibility
Working Hours
Standard shift: Monday to Friday, 10:00 AM - 6:30 PM (with 1-hour lunch)
Flexibility to cover occasional shifts for staff absence: 6:00 AM - 2:30 PM, 8:00 AM - 4:30 PM
Saturday rota: 1 in 4 (remote monitoring of deliveries - typically a few hours from home)
Benefits
- 20 days annual leave + bank holidays (with additional days awarded after 10 and 15 years)
- Company pension
- Free on-site parking
- Flu jab programme
- Bereavement leave
- Loyalty bonus programme
- Supportive, family-oriented working environment
- Full training provided
Work Location: On-site, Portsmouth
Logistics Operator employer: SRG Recruitment Ltd
Contact Detail:
SRG Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Operator
✨Tip Number 1
Familiarise yourself with the logistics and transport industry, especially the specific operations of pallet networks. Understanding the nuances of this sector will help you speak confidently about your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work in transport administration. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and problem-solving in a logistics context. Being able to demonstrate your experience in handling challenges will showcase your suitability for the role.
✨Tip Number 4
Research the company’s values and culture to align your approach with their expectations. Showing that you understand and appreciate their family-oriented environment can make a positive impression during your interactions.
We think you need these skills to ace Logistics Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or transport administration. Emphasise your organisational skills and any specific software you’ve used that relates to transport management.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer-focused approach. Mention specific examples of how you've successfully coordinated logistics operations in the past.
Highlight Key Skills: In your application, clearly outline your attention to detail, ability to prioritise tasks, and experience with internal routing systems. These are crucial for the role of Network Coordinator.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at SRG Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the logistics company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to emphasise any prior experience you have in transport or logistics administration. Be ready to discuss specific examples of how you've successfully coordinated schedules or managed customer queries in a fast-paced environment.
✨Demonstrate Communication Skills
Since the role requires excellent communication skills, prepare to showcase your ability to liaise effectively with drivers, depots, and customers. You might be asked situational questions, so think of examples where your communication made a difference.
✨Show Your Organisational Skills
The job demands strong organisational abilities, so be prepared to discuss how you prioritise tasks and manage your time in a busy setting. Consider sharing a specific instance where your organisational skills led to a successful outcome.
