At a Glance
- Tasks: Join the Commissioning Team to arrange care packages and placements for adults in need.
- Company: Be part of a dedicated team focused on improving lives through effective care management.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in people's lives while working collaboratively in a dynamic team.
- Qualifications: No specific qualifications required; just a passion for helping others and strong organisational skills.
- Other info: Ideal for those looking to gain experience in social care and community services.
The predicted salary is between 36000 - 60000 £ per year.
The post-holder will be part of the Commissioning Team and work closely with Service Managers, Senior Practitioners and Care Managers to source, arrange and amend packages of care, placements in residential and nursing homes and supported living services. This may involve regularly dealing with complex and/or contentious issues. The Brokerage Officer will act following the policies and procedures set out for the Brokerage Team to ensure that appropriate standards are met and value for money achieved in the procurement and delivery of services. The Brokerage officer will ensure all placements are facilitated within the councils Standing Orders.
- Carrying out a placement brokerage role within an adult services context e.g older people, learning disabilities and mental health services.
- To work within the Commissioning Team to contribute effectively to market management initiatives.
- To work effectively with the Information and Assessment Team, Care Management Teams, Hospital Discharge and Finance Teams.
- To maintain accuracy in record keeping and ensure consistent recording practice on Mosaic that will provide robust financial information for the budgets forecasting and community care charging purposes.
- To ensure corporate standards for customer service are met and that sensitive and confidential information and political matters are handled discretely and sensitively at all times.
Brokerage Officer employer: Social Personnel
Contact Detail:
Social Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brokerage Officer
✨Tip Number 1
Familiarise yourself with the policies and procedures relevant to the Brokerage Team. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to adhering to standards and protocols.
✨Tip Number 2
Network with professionals in adult services, particularly those involved in care management and commissioning. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on current trends and challenges in the adult care sector. Being knowledgeable about market management initiatives and financial forecasting will show that you're proactive and well-informed during discussions.
✨Tip Number 4
Prepare for potential scenarios involving complex issues you might face as a Brokerage Officer. Practising how you would handle these situations can boost your confidence and showcase your problem-solving skills in interviews.
We think you need these skills to ace Brokerage Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Brokerage Officer. Highlight key skills and experiences that align with sourcing and arranging care packages, as well as dealing with complex issues.
Tailor Your CV: Customise your CV to reflect relevant experience in adult services, particularly in areas like older people, learning disabilities, and mental health services. Emphasise any previous roles where you managed sensitive information or worked within a team.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the role and your ability to meet corporate standards for customer service. Mention specific examples of how you've handled contentious issues or maintained accurate records in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your professionalism and attention to detail.
How to prepare for a job interview at Social Personnel
✨Understand the Role
Make sure you have a clear understanding of the Brokerage Officer role and its responsibilities. Familiarise yourself with the key tasks, such as sourcing care packages and working with various teams. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
As a Brokerage Officer, you'll need to communicate effectively with Service Managers and Care Managers. Prepare examples of how you've successfully navigated complex issues in the past, highlighting your ability to handle sensitive information and maintain discretion.
✨Demonstrate Attention to Detail
Accuracy in record-keeping is crucial for this role. Be ready to discuss your experience with maintaining records and ensuring compliance with policies. You might even want to mention any specific tools or systems you've used, like Mosaic, to showcase your technical skills.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might encounter in the role, such as dealing with contentious issues, and prepare thoughtful responses that illustrate your approach to resolving them.