Brokerage Officer

PURPOSE OF THE JOB:

• The post holder will be part of the Brokerage team and will support the Brokerage manager, including acting in this role during absences, and managed a number of brokerage officers and assistants, including secondments and trainees.
• The post-holder will be part of the wider Commissioning Team and work closely with Service Managers, Senior Practitioners and Care Managers to source, arrange and amend packages of care, placements in residential and nursing homes and supported living services. This may involve regularly dealing with complex and/or contentious issues.
• The Senior Brokerage Officer will act following the policies and procedures set out for the Brokerage Team to ensure that appropriate standards are met and value for money achieved in the procurement and delivery of services. The Senior Brokerage officer will ensure all placements are facilitated within the councils Standing Orders
• The Senior Brokerage manager will ensure that all staff directly managed by them are managed and supported within the councils management and HR policies and procedures.
• The senior Brokerage officer will also act as Lead Specialist in either (1) Community Placements or (2) Residential and long term Placements This means they will take special interest and develop each of these areas but will not solely work within these areas and will support the wider team in meeting targets relating to these areas.

MAIN AREAS OF RESPONSIBILITY:

The post holder will have responsibility and accountability for the following:-

• Manage a small team of brokers and brokerage assistants to carry out their brokerage role within an adult services context e.g older people, learning disabilities and mental health services.
• To work within the Commissioning Team to contribute effectively to market management initiatives.
• Ensure all supplier set up, contracting and amendment activities are carries out in a timely way.
• To source services for those who have no recourse to public funds, as required.
• To ensure that the Mosaic and CM2000 systems are updated as required.
• To work effectively with the Information and Assessment Team, Care Management Teams, Hospital Discharge and Finance Teams
• To identify savings, negotiating with providers to achieve value for money in services brokered for service users.
• To maintain clear lines of responsibility and accountability in carrying out the brokerage function.
• To maintain accuracy in record keeping and ensure consistent recording practice on Mosaic that will provide robust financial information for the budgets forecasting and community care charging purposes.

TECHNICAL EXPERIENCE/ SKILLS/KNOWLEDGE

Service Experience and knowledge

• Previous experience of working as a brokerage officer
• Experience of working within a health or social care context.
• Experience of residential or supported living placement finding,
• Experience of managing relationships with stakeholders in a health or social care context.
• Experience of making effective use of effective IT monitoring systems to contribute to recording, researching service and reporting on brokerage activities, customer contact and service performance.
• Experience of undertaking short term projects to contribute to enhancing the role of the brokerage Team.