Operations Manager

Operations Manager

Gillingham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, ensuring top-notch customer service and driving growth.
  • Company: Join a team known for exceptional service and a creative approach in hospitality.
  • Benefits: Enjoy a dynamic work environment with opportunities for travel and relationship building.
  • Why this job: Be part of a fast-paced team that values quality and community engagement.
  • Qualifications: Proven experience in operations management, preferably in hospitality, with strong leadership skills.
  • Other info: Anna is eager to connect with passionate candidates ready to make an impact.

The predicted salary is between 43200 - 72000 £ per year.

Fantastic opportunity for an experienced Operations Manager to join a team who are renowned for their exceptional customer service, fabulous quality and range of products, delicious restaurant, and creative approach to maximise potential within the business.

To be successful in this role you need to be passionate and take full responsibility for ensuring smooth and efficient operations, maintaining high standards of customer service, and driving growth and profitability.

You will be traveling from various local sites to manage the day-to-day operations; you will develop and maintain strong relationships with suppliers, customers and the local community and implement and manage operational policies and procedures to enhance productivity and efficiency.

We are looking for someone with proven operations management, ideally in a hospitality environment, you will need strong leadership and team management skills, have excellent knowledge of health & safety, employment legislation and food safety.

If you see yourself working in a fast paced, dynamic environment using all your operational skills then send over your CV and we can discuss the way forward.

Are you the right person for this job? Simply click the Apply Online button. Anna is recruiting for this role, and she’d love to hear from you. To find out more about looking for work with Octopus, head to our page.

Operations Manager employer: Octopus Personnel

At Octopus, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. As an Operations Manager, you'll benefit from our commitment to employee growth through ongoing training and development opportunities, all while enjoying the dynamic atmosphere of our renowned hospitality environment. Join us in making a meaningful impact within the local community and experience the satisfaction of driving operational excellence in a company that truly values its team.
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Contact Detail:

Octopus Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarize yourself with the specific operational challenges in the hospitality industry. Understanding the nuances of customer service and food safety regulations will give you an edge during discussions.

✨Tip Number 2

Network with professionals in the hospitality sector. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Operations Manager position.

✨Tip Number 3

Prepare to discuss your previous experiences in managing operations, especially in fast-paced environments. Highlight specific examples where you improved efficiency or customer satisfaction.

✨Tip Number 4

Research StudySmarter's values and mission. Being able to articulate how your personal values align with ours will demonstrate your commitment and fit for the team.

We think you need these skills to ace Operations Manager

Operations Management
Customer Service Excellence
Leadership Skills
Team Management
Health & Safety Knowledge
Food Safety Regulations
Operational Policy Implementation
Supplier Relationship Management
Community Engagement
Problem-Solving Skills
Financial Acumen
Strategic Planning
Adaptability in Fast-Paced Environments
Communication Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Make sure you understand the key responsibilities and required skills, especially those related to customer service and operational efficiency.

Tailor Your CV: Customize your CV to highlight your relevant experience in operations management, particularly in hospitality. Emphasize your leadership skills, knowledge of health & safety, and any achievements that demonstrate your ability to drive growth and profitability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operations management and your commitment to exceptional customer service. Use specific examples from your past experiences to illustrate how you can contribute to the company's success.

Follow Application Instructions: Make sure to follow the application instructions carefully. Click the 'Apply Online' button as mentioned in the job description and ensure all required documents are submitted correctly.

How to prepare for a job interview at Octopus Personnel

✨Show Your Passion for Operations

Make sure to express your enthusiasm for operations management during the interview. Share specific examples of how you've taken responsibility for ensuring smooth operations in your previous roles, especially in a hospitality environment.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight any experiences where you motivated your team to achieve high standards of customer service and operational efficiency.

✨Know Your Health & Safety Regulations

Familiarize yourself with relevant health and safety regulations, employment legislation, and food safety standards. Be ready to discuss how you've implemented these policies in your previous positions to ensure compliance and enhance productivity.

✨Build Relationships

Emphasize your ability to develop strong relationships with suppliers, customers, and the local community. Share examples of how you've successfully collaborated with various stakeholders to drive growth and profitability in your previous roles.

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