At a Glance
- Tasks: Lead billing operations, ensuring accuracy and timely invoicing across multiple regions.
- Company: Join a leading professional services firm with a growing international presence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a strategic role that impacts client satisfaction and operational efficiency.
- Qualifications: Experience in billing operations and strong leadership skills are essential.
- Other info: Opportunity to work closely with finance and client service teams.
The predicted salary is between 48000 - 72000 £ per year.
Harper May is partnering with a leading professional services firm that is seeking a Head of Billing to oversee its billing operations and lead improvements across billing accuracy, client invoicing, and revenue processes. As the firm grows its international footprint and client portfolio, this role is critical to maintaining financial integrity, client satisfaction, and operational efficiency.
Role Overview:
The Head of Billing will lead a team responsible for end-to-end billing processes, ensuring accuracy, compliance, and timely invoicing across multiple service lines and regions. This is a strategic and hands-on leadership role, working closely with finance, operations, and client service teams to support revenue delivery and control.
Key Responsibilities:
- Oversee the entire billing cycle, ensuring timely and accurate invoicing in line with contractual terms
- Manage a team of billing specialists, driving performance and continuous improvement
- Collaborate with internal stakeholders to align billing processes with client expectations and project delivery
- Improve billing systems, workflows, and reporting capabilities to support scalability and visibility
- Monitor WIP, aged debt, and unbilled revenue, ensuring issues are proactively addressed
- Ensure compliance with relevant financial controls, audit standards, and regulatory requirements
- Support revenue recognition processes in collaboration with the finance and FP&A teams
- Partner with the Head of Finance, Legal, and Client Services to refine billing terms and structures
Key Requirements:
- Proven experience leading billing or revenue operations within a professional services environment
- Strong understanding of billing cycles, revenue processes, and client contractual frameworks
- Experience with billing systems (e.g. Elite, Aderant, NetSuite, or similar platforms)
- Excellent attention to detail and a strong commitment to accuracy and control
- Leadership experience with the ability to develop, mentor, and motivate a team
- Confident communicator and stakeholder manager, capable of influencing at all levels
- Strong organisational skills and a proactive approach to problem solving
Head of Billing employer: Harper May Ltd
Contact Detail:
Harper May Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Billing
✨Tip Number 1
Familiarise yourself with the specific billing systems mentioned in the job description, such as Elite or NetSuite. Having hands-on experience or knowledge of these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the billing and finance sectors, especially those who work in professional services. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to mentor and motivate others will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to billing and revenue operations. Being knowledgeable about current challenges and innovations can help you engage in meaningful conversations during interviews.
We think you need these skills to ace Head of Billing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing or revenue operations, especially within a professional services environment. Use specific examples that demonstrate your understanding of billing cycles and client contractual frameworks.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Head of Billing role and explain how your leadership experience aligns with the responsibilities outlined in the job description. Mention any specific billing systems you have worked with to showcase your technical expertise.
Highlight Key Achievements: When detailing your previous roles, focus on key achievements that demonstrate your ability to improve billing accuracy, manage teams, and enhance operational efficiency. Quantify your successes where possible to make a stronger impact.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head of Billing position.
How to prepare for a job interview at Harper May Ltd
✨Showcase Your Leadership Skills
As a Head of Billing, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop others.
✨Understand the Billing Cycle
Make sure you have a solid grasp of billing cycles and revenue processes. Be ready to explain how you've improved billing accuracy and compliance in previous roles. This will show your potential employer that you can handle the complexities of their billing operations.
✨Familiarise Yourself with Relevant Systems
Research the billing systems mentioned in the job description, such as Elite or NetSuite. If you have experience with these platforms, be sure to mention it. If not, express your willingness to learn and adapt quickly to new technologies.
✨Prepare for Stakeholder Management Questions
Since this role involves collaborating with various internal stakeholders, think about how you've effectively communicated and influenced others in your previous positions. Prepare examples that showcase your ability to align billing processes with client expectations and project delivery.