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- Tasks: Support homeless clients with personalised housing solutions and maintain tenancies.
- Company: Join a dedicated team focused on helping vulnerable individuals in London.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in casework with vulnerable people and knowledge of housing support services required.
- Other info: Management is committed to helping you excel in your role.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless clients. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies.
Duties:
- Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified.
- Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service.
- Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customers.
- Ensuring the customer can maintain the tenancy provided by linking the customer into all available support available.
- Liaising with private landlords to secure and maintain accommodation for the customer.
- To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided.
If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly be along with a strong hourly rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack.
If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail.
Housing Triage Officer employer: Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Triage Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and community care procedures in London. This knowledge will not only help you understand the role better but also demonstrate your commitment to the position during any discussions.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial in your role as a Housing Triage Officer.
✨Tip Number 3
Prepare to discuss specific casework experiences where you've successfully supported vulnerable individuals. Highlighting your practical experience will show your capability to handle the responsibilities of the role effectively.
✨Tip Number 4
Research the various agencies and partners you may be liaising with in this role. Understanding their services and how they can support your clients will give you an edge in demonstrating your proactive approach to collaboration.
We think you need these skills to ace Housing Triage Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Triage Officer. Focus on your casework with vulnerable individuals and any partnerships you've built with agencies. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping homeless clients. Mention your understanding of housing support services and how you can contribute to the team. Personalise it to reflect the values of the organisation.
Highlight Relevant Skills: In your application, emphasise skills such as communication, empathy, and problem-solving. These are crucial for a Housing Triage Officer role, especially when working with complex needs customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in this field.
How to prepare for a job interview at Ackerman Pierce
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Housing Triage Officer or in similar roles. Highlight specific cases where you successfully supported vulnerable clients and how you navigated complex needs.
✨Understand the Local Context
Familiarise yourself with the housing and community care procedures in London. Demonstrating knowledge of local services and partnerships will show your commitment and readiness for the role.
✨Emphasise Collaboration Skills
Since the role involves liaising with various agencies, be ready to provide examples of how you've effectively worked with different stakeholders in the past. This could include health services, social care, or private landlords.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could relate to the team dynamics, support available for case managers, or the specific challenges faced by the organisation. It shows your genuine interest in the role.
