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- Tasks: Lead and motivate teams to maintain high cleaning standards across multiple sites.
- Company: Join one of the UK's fastest-growing specialist FM providers, focused on employee well-being.
- Benefits: Enjoy remote work options, paid volunteering days, and exclusive discounts.
- Why this job: Be a key player in enhancing workplace environments and employee productivity.
- Qualifications: Strong people management skills and experience in client-facing roles are essential.
- Other info: Diversity and inclusion are at our core; we support all candidates throughout the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Cleaning Site Manager to oversee a large corporate building in London. You\’ll also oversee two additional sites and play a key role in delivering a consistently high standard of service across all locations.
This role would suit a people-focused leader who is passionate about motivating teams, building strong relationships, and ensuring high-specification cleaning standards are consistently achieved. You\’ll be the main point of contact for the client and help deliver exceptional service every day.
This position sits within our Portfolio division , a specialist cleaning service designed for professional workplaces where the look and feel of the environment directly impacts employee well-being, productivity, and brand perception.
What we offer you
We\’re one of the fastest-growing specialist FM providers in the UK – which means as we grow, so do the opportunities for you.
What we offer:
- We\’re employee-owned , meaning you benefit from our shared success
- 24/7 access to an online GP , plus wellbeing, mental health, financial and legal support
- Two paid volunteering days a year – support your local community or causes that matter to you
- Hundreds of exclusive discounts and perks through our employee portal
- Training and development programmes , including apprenticeships, to support your career goals
- A dedicated Diversity & Inclusion committee (Mosaic) and Mental Health First Aiders championing wellbeing across the business
- Ongoing recognition and annual awards to celebrate the great work you do
As a Cleaning Site Manager, you\’ll be:
- Maintaining excellent client relationships and ensuring high levels of satisfaction
- Leading and supporting your team to deliver exceptional service consistently
- Carrying out audits, preparing reports, and delivering projects in collaboration with the Regional Director
- Organising regular meetings with clients to review contract performance and specifications
- Ensuring full compliance with Health & Safety procedures and regulations
- Continuously looking for opportunities to improve services, drive efficiencies, and add value for clients
As a Cleaning Site Manager, you\’ll have:
- Strong people management skills and a passion for delivering excellent customer service
- Experience working in a client-facing environment
- Effective communication and leadership skills
- The ability to plan ahead, stay calm under pressure, and engage with stakeholders at all levels
- Experience with budgeting, financial forecasting, and contract performance monitoring
- A good understanding of Health & Safety within the cleaning or facilities management industry
- Previous experience working with commercial clients (preferred but not essential)
Our commitment to Diversity, Equity and Inclusion
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We\’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments
Please let us know if there are any adjustments we can make to support you during our recruitment process. We\’re happy to help.
Please note that security clearance (DBS) and credit check is required for this role.
Qualifications:
Key Qualifications
- Management Qualification
Keywords:
Cleaning Site Manager, Contract Manager, Cleaning Manager
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Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and regulations in the facilities management industry. Understanding these will not only help you during interviews but also demonstrate your commitment to maintaining high-specification cleaning standards.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and client relationships. Think of specific examples where you've successfully motivated a team or resolved client issues, as these will be key points of interest during your interview.
✨Tip Number 4
Research our company culture and values, especially around diversity and inclusion. Being able to articulate how your personal values align with ours can set you apart from other candidates and show that you're a great fit for our team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your people management skills and experience in client-facing roles. Emphasise any previous work in facilities management or cleaning services, as well as your ability to maintain high standards of service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer service and your leadership style. Mention specific examples of how you've motivated teams and built strong client relationships in the past.
Highlight Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage multiple sites, conduct audits, and ensure compliance with Health & Safety regulations. Use metrics where possible to showcase your achievements.
Showcase Your Commitment to Diversity: Given the company's commitment to diversity and inclusion, mention any relevant initiatives you've been involved in or how you promote an inclusive environment within your teams.
How to prepare for a job interview at Churchill Services
✨Showcase Your People Management Skills
As a Cleaning Site Manager, your ability to lead and motivate teams is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to building strong relationships and ensuring high standards of service.
✨Demonstrate Client-Focused Mindset
Since you'll be the main point of contact for clients, it's important to convey your commitment to client satisfaction. Discuss how you've maintained excellent client relationships in previous roles and any strategies you use to ensure their needs are met consistently.
✨Prepare for Health & Safety Questions
Given the emphasis on compliance with Health & Safety procedures, brush up on relevant regulations and be ready to discuss how you've implemented safety protocols in your previous positions. This will show your understanding of the industry's standards.
✨Highlight Your Problem-Solving Abilities
The role requires continuous improvement and efficiency. Prepare to discuss challenges you've faced in previous roles and how you addressed them. This will demonstrate your proactive approach to driving value for clients and improving services.
