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- Tasks: Deliver outstanding customer experiences, manage bookings, and serve food and drinks.
- Company: Join a fun entertainment hub with bowling, escape rooms, karaoke, and more!
- Benefits: Enjoy free bowling, food, discounts, and career development opportunities.
- Why this job: Work in a vibrant environment where your energy and positivity shine!
- Qualifications: Must be enthusiastic, flexible, and a strong team player with great communication skills.
- Other info: Perfect for those seeking growth; many managers started as Team Members!
The predicted salary is between 20000 - 28000 £ per year.
Customer Service Assistant – Swindon Come join our fantastic team. We love to entertain! It\’s in our DNA!… and it\’s not just about bowling. We have lots more to offer from Houdini\’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks. You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need Full of determination, enthusiasm, and be able to work in fast-paced environment A nothing is too much trouble attitude Able to provide high levels of customer service and have strong communication skills Fully flexible around working pattern (evening and weekends will be required) Be approachable and helpful Be organised and able to multi-task A strong team player Our Fantastic Benefits Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors Free Bowling for family and friends Free Food (when working 6 hours or more) Enhanced Maternity, Paternity, Adoption leave Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance – 2 x annual salary Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Customer Service Assistant - Swindon employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Swindon
✨Tip Number 1
Show your enthusiasm for the entertainment industry! When you engage with us, let your passion for fun and customer service shine through. Mention any relevant experiences that highlight your love for creating enjoyable experiences.
✨Tip Number 2
Be prepared to discuss how you handle fast-paced environments. We value team players who can juggle multiple tasks while maintaining a positive attitude. Think of examples from past jobs or experiences where you thrived under pressure.
✨Tip Number 3
Demonstrate your communication skills! As a Customer Service Assistant, you'll be interacting with customers constantly. Practice how you would approach common customer inquiries or issues, showcasing your friendly and approachable demeanor.
✨Tip Number 4
Highlight your flexibility and willingness to work evenings and weekends. We appreciate candidates who are adaptable and ready to contribute to our vibrant team, so make sure to express your availability during the application process.
We think you need these skills to ace Customer Service Assistant - Swindon
Some tips for your application 🫡
Show Your Enthusiasm: In your application, make sure to express your excitement about working in a fun environment. Highlight your passion for customer service and how you enjoy engaging with people.
Highlight Relevant Skills: Emphasize your communication skills, ability to multitask, and experience in fast-paced environments. Mention any previous roles where you provided exceptional customer service.
Tailor Your CV: Customize your CV to reflect the specific requirements of the Customer Service Assistant role. Include examples of how you've demonstrated confidence, energy, and a positive attitude in past jobs.
Keep It Concise: Since the application process is short, ensure your cover letter or personal statement is clear and to the point. Focus on your key strengths and why you would be a great fit for the team.
How to prepare for a job interview at Tenpin Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun environment. Share why you love entertainment and how it aligns with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Be Ready to Multi-task
Since the role requires juggling various tasks, be prepared to discuss how you manage multiple responsibilities efficiently while maintaining a positive attitude.
✨Emphasize Teamwork
Share experiences that showcase your ability to work well in a team. Highlight how collaboration has led to successful outcomes in previous roles.
