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- Tasks: Support branch staff training on products and procedures, ensuring their development and customer satisfaction.
- Company: Join a reputable company with over 100 years of excellence in service and product delivery.
- Benefits: Enjoy 27 days holiday, a birthday day off, and a strong pension scheme.
- Why this job: This role offers variety, personal growth, and the chance to make a real impact in a friendly team.
- Qualifications: Ideal for those with experience in training or customer service; excellent communication skills are essential.
- Other info: Flexible working hours with potential for remote admin days; immediate start available.
The predicted salary is between 20000 - 25000 £ per year.
Up to £25,000pa d.o.e (pro rota), LE16 7LT, 27 days holiday + Bank Holiday + Birthday Holiday, Pension with excellent employer contributing, 20hrs per week 9am-1pm M-F, Training, Permanent.
Due to continued success and department expansion plans, a head office location of a multi-site organisation has an exciting opportunity for a Training Coordinator to join them. You will be providing on site training support to branch staff across sites based in North Northamptonshire and South Leicestershire:
- Delivering, educating and training branch staff on company products, policies and procedures and supporting their learning and development to ensure customer satisfaction and encouraging communication.
- Ensuring all staff's training modules are completed and up to date, updating company modules and training procedures when required.
- Welcoming and then conducting day one inductions with branch new starters.
- Identifying development opportunities for branch staff, including potential for transfer to Head Office, devising training plans for these opportunities to come to fruition.
- Provide and document feedback to Line Manager on individuals training plans, positive progression and any areas of concern.
- All administration related to the role.
We would expect the successful Training Coordinator to be able to demonstrate excellent communication skills, be able to adapt their training technique to suit individuals, and have a friendly, confident manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within a trainer, learning and development or an instructor position, ideally within retail, customer service or finance.
You will be joining the Market Harborough Head Office of a company that has been established for over 100 years, and has an enviable reputation in their field. Working directly with branch staff, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality services and products, and they are keen to recruit a Training Coordinator who strives to offer the same.
Site based throughout North Northamptonshire & South Leicestershire, or Head Office in Market Harborough, or on occasional administration days working from home Monday to Friday 9am till 1pm (would consider Monday to Thursday 9am till 2pm) = 20hrs per week.
27 days holiday + Bank Holiday + extra holiday for birthday (pro rota if working Monday to Thursday).
Up to £25,000pa pro rota. Excellent pension scheme. Permanent. Immediate start. Friendly team environment.
Training Coordinator employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Coordinator
✨Tip Number 1
Familiarise yourself with the company's products, policies, and procedures before your interview. This will not only show your enthusiasm for the role but also help you demonstrate how you can effectively train others on these topics.
✨Tip Number 2
Highlight any previous experience in training or development roles during your conversations. Be ready to share specific examples of how you've successfully adapted your training techniques to suit different individuals or groups.
✨Tip Number 3
Prepare to discuss your communication style and how it aligns with the friendly and confident manner the company is looking for. Think of ways to illustrate your ability to engage and motivate staff during training sessions.
✨Tip Number 4
Research the company’s history and reputation in the industry. Being knowledgeable about their achievements and values will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Training Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, learning and development, or customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and adaptability in training techniques. Mention specific examples of how you've successfully trained others in the past.
Highlight Relevant Skills: Emphasise your ability to identify development opportunities and create training plans. Mention any experience with administration tasks related to training roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Travail Employment Group
✨Showcase Your Communication Skills
As a Training Coordinator, excellent communication is key. Be prepared to demonstrate your ability to convey information clearly and adapt your style to suit different individuals during the interview.
✨Highlight Relevant Experience
If you've worked in training, learning and development, or customer service roles, make sure to discuss specific examples. This will show how your background aligns with the requirements of the position.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle training challenges or support staff development. Think of scenarios where you've successfully trained others or resolved issues, and be ready to share those experiences.
✨Demonstrate Your Adaptability
The role requires adapting training techniques to suit various individuals. Be ready to discuss how you've tailored your approach in past roles to meet the needs of different learners.
