Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead non-clinical operations, ensuring top-notch service and resident satisfaction.
- Company: Signature Senior Lifestyle provides luxury residential and dementia care with a focus on excellence.
- Benefits: Earn up to £52,000 plus bonuses, enjoy free meals, private medical insurance, and flexible hours.
- Why this job: Join a compassionate team dedicated to making a difference in residents' lives while developing your career.
- Qualifications: 1-2 years of supervisory experience in healthcare, restaurants, or hotels is preferred.
- Other info: Enjoy ongoing training, a supportive environment, and various employee perks.
The predicted salary is between 42000 - 58000 £ per year.
Your role at Signature
At Signature, we aim to adopt a "Care with Hospitality" approach. We are setting high standards supported by continuous learning and quality monitoring within our service delivery model. Our Hospitality Manager oversees all non-clinical areas of our home, including Food & Beverage service, Culinary (Kitchen), housekeeping, activities, and front of house (Reception & Concierge). You will ensure residents and visitors have the best possible experience.
Responsibilities include:
- Managing daily operations of your departments
- Ensuring high service standards
- Building relationships with residents
- Managing feedback and expectations
- Resolving complaints and investigating incidents
- Overseeing the home’s budget and associated costs, including external provisions
- Being a supportive leader, ensuring your team has the necessary skills through training and development
- Leading by example, setting high standards and clear expectations, mentoring your team, and supporting them in challenging situations
What Signature Offer:
- Up to £52,000 per annum, plus annual bonus
- Full-time hours, 40 hours per week
- Core hours: 09:00 - 17:30, with one late shift per week 12:00 - 20:00
- Flexibility to work 1 in 4 weekends
- Free meals on shift for staff working 6+ hours
- Private medical insurance and sick pay
- Life Assurance Scheme
- 'Blue Light' discount scheme
- Refer A Friend incentive: £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme - Purple Heart Award
- Ongoing training and development
- Employee Assistance Programme, occupational health support, and wellbeing services
- Additional benefits: cycle to work scheme, study support, long service awards, and more
Transport Links:
- Nearest train station: Banstead
- Walking distance: 1 mile from the train station
- Close to 166 or S1 bus routes
Signature People:
We are kind, compassionate, positive, resilient, proactive, organised, honest, accountable, passionate, and eager to develop. If this describes you, you’ll fit right in. Ideal candidates will have 1-2 years’ supervisory experience, preferably in healthcare, restaurants, or hotels, industry-relevant qualifications, and local market knowledge.
About Signature:
Signature Senior Lifestyle offers exceptional residential and dementia care in luxury homes. We strive for excellence and aim to make a meaningful difference in our residents' lives. Our team is our greatest asset, and we foster a supportive environment with tailored training and career development opportunities. Wake up to your potential. Apply to Signature Senior Lifestyle today.
Hospitality Manager employer: Signature Careers
Contact Detail:
Signature Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with the 'Care with Hospitality' approach that Signature promotes. Understanding their philosophy will help you align your interview responses with their values and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Highlight your supervisory experience in hospitality or healthcare during networking opportunities. Engage with professionals in these fields on platforms like LinkedIn, as personal connections can often lead to job referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed teams and resolved complaints in previous roles. This will showcase your leadership skills and ability to maintain high service standards, which are crucial for the Hospitality Manager position.
✨Tip Number 4
Research local market trends in hospitality and care services. Being knowledgeable about the industry will not only impress during interviews but also help you understand the challenges and expectations of the role at Signature.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Hospitality Manager at Signature. Tailor your application to highlight relevant experience in managing non-clinical areas, such as Food & Beverage service and housekeeping.
Highlight Relevant Experience: In your CV and cover letter, emphasise your supervisory experience in healthcare, restaurants, or hotels. Provide specific examples of how you've managed teams, resolved complaints, and ensured high service standards.
Showcase Your Leadership Skills: Demonstrate your leadership qualities by discussing how you mentor and support your team. Mention any training or development initiatives you've implemented to enhance team performance and service delivery.
Personalise Your Application: Make your application stand out by personalising it for Signature. Reflect their values of kindness, compassion, and resilience in your writing. Show that you are eager to develop and contribute positively to their team.
How to prepare for a job interview at Signature Careers
✨Understand the 'Care with Hospitality' Approach
Familiarise yourself with Signature's unique approach to hospitality. Be prepared to discuss how you can implement this philosophy in your role, ensuring that residents and visitors receive exceptional service.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on training, development, and resolving conflicts.
✨Demonstrate Financial Acumen
Since you'll be overseeing budgets and costs, brush up on your financial management skills. Be ready to discuss how you've managed budgets in previous roles and how you can ensure cost-effectiveness while maintaining high service standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to handle complaints or incidents, and be ready to explain your thought process and the outcomes.
