Learning & Development Advisor for Apprenticeships

L&D Facilitator We are looking for an enthusiastic and experienced L&D Facilitator, who will be responsible for the facilitation of a wide range of learning solutions and programmes. The focus of the role is training delivery and coaching, with the ability to engage an audience and provide a positive learning experience. As a facilitator you are the front of house for the L&D team; Use a mix of in-person and online learning tools to deliver training. Deliver ad-hoc training sessions that address specific skills, knowledge gaps, or are based on other business needs Gather feedback from participants and make necessary adjustments to training programs. Identify gaps in training programs based on your knowledge and user experience, and work with the team to address these areas. When applicable, spend time coaching colleagues on how to improve quality or performance. Working with process owners, ensuring training materials are up to date with the latest industry regulations and company policies. Facilitation of Trinity Claims classroom and online training – regular Induction and also other training sessions based on business needs Ensure new hires are well-integrated into the company culture and understand their roles and responsibilities Ensuring content and materials are up to date Coaching one to one with colleagues – identifying their needs and creating personalised coaching plans Use interactive and innovative training techniques to keep the audience engaged Proven experience within the field of L&D particularly training delivery. Positive attitude and a passion for helping others learn and grow You can energise yourself and your delivery around different subject matter focuses – for example systems training or customer service. You are passionate about helping others achieve their learning goals. Previous experience in an L&D training facilitator role, preferably within the insurance industry. 25 days Annual leave plus statutory holidays. On-site gym Free on-site parking Free on-site breakfast bar Discretionary performance related bonus Life insurance cover Enhanced company pension scheme Cycle to Work Scheme Employee of the month & employee of the year awards Refer a Friend scheme An extra day’s holiday for your birthday Paid volunteering/charity day a year Support in your development and wellbeing, including an Employee Assistance Program (EAP) Eye test vouchers Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs Social events We kindly request that no agencies contact us regarding this position. Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.