Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team of Spa Therapists while delivering exceptional treatments.
- Company: Join The Langham, London, Europe's first Grand Hotel with a rich history since 1865.
- Benefits: Enjoy paid overtime, generous holiday, discounts, and wellness perks like free meals and massages.
- Why this job: Be part of a supportive culture that values personal growth and innovation in a luxury setting.
- Qualifications: Experience in beauty therapy with relevant qualifications; passion for training others is essential.
- Other info: We celebrate diversity and are committed to sustainability, making a positive impact on the world.
The predicted salary is between 36000 - 60000 £ per year.
The Langham, London; Europe's first Grand Hotel is currently recruiting for Head Therapist to join our talented Chuan Body & Soul team. We're an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
- Supervise the Spa Therapists, Spa Concierges and Spa attendants with support from the Health Club and Spa Manager.
- Be responsible for all aspects of training of the Spa Therapists.
- Ensure the Spa Concierge have good product and treatment knowledge and are able to retail and book a variety of treatments.
- Be fully aware of the treatment menu and product knowledge, working closely with our product houses and our own Chuan brand.
- Carry out treatments on a daily basis.
- Inspect and ensure all treatment rooms and spa areas are set up according to standards at all times.
- Maintain clear lines of communication within the Spa and the hotel in general.
ABOUT YOU
- Experience in a similar position and environment with a firm understanding of excellence in customer service.
- Spa/Beauty qualification at NVQ Level 2 & 3 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC is desirable).
- Certification and experience in Swedish, Deep tissue, Pregnancy Massage, as well as Facials and Electric Facials, is essential.
- Qualifications in Reiki, Reflexology, Traditional Chinese Medicine, Acupressure, Lymphatic Drainage - desirable.
- Passion for training, developing and inspiring others is key.
- Ideally knowledge of traditional Chinese medicine and the 5 elements.
- Excellent communication and interpersonal skills.
- Great presentation.
- Warm and caring attitude towards the health and well-being of guests.
- Drive to work towards targets in treatment and retail.
- Ability to work well in a team.
- Good time management and organisation skills.
YOUR BENEFITS
- Paid Overtime.
- Discretionary Service Charge.
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service.
- Access to Wagestream – a salary advance benefit.
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels.
- Discounted accommodation at The Langham, London for you and your family.
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments.
- Up to £750 Recommend a Friend referral bonus.
- Seasonal Travelcard loan.
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs.
- Company pension plan.
- Life insurance.
- Discounts in various high street and online shops.
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe's first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we've been doing so since 1865.
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Would you like to be a Head Therapist in such an iconic hotel? Then go ahead, apply!
Head Therapist employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and products offered at Chuan Body & Soul. Understanding their unique offerings will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Langham, London. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Head Therapist position.
✨Tip Number 3
Prepare to showcase your leadership skills and experience in training others. Think of specific examples where you've successfully developed team members, as this is a key aspect of the Head Therapist role.
✨Tip Number 4
Research the principles of traditional Chinese medicine and the five elements, as these are mentioned in the job description. Being knowledgeable about these concepts can set you apart from other candidates and show your commitment to holistic wellness.
We think you need these skills to ace Head Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa therapy and customer service. Emphasise any qualifications you have, especially those related to Swedish, Deep Tissue, and Pregnancy Massage, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the spa industry. Mention specific experiences that demonstrate your ability to train and inspire others, as well as your knowledge of traditional Chinese medicine if applicable.
Showcase Your Skills: Clearly outline your skills in communication, time management, and organisation in both your CV and cover letter. Provide examples of how you've successfully worked in a team and met targets in treatment and retail.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Langham, London
✨Showcase Your Expertise
As a Head Therapist, it's crucial to demonstrate your extensive knowledge in various treatments and therapies. Be prepared to discuss your qualifications, such as NVQ Level 2 & 3, and any additional certifications you hold. Highlight your experience with Swedish, Deep Tissue, and Electric Facials, as well as your understanding of traditional Chinese medicine.
✨Emphasise Leadership Skills
Since the role involves supervising Spa Therapists and Spa Concierges, it's important to convey your leadership abilities. Share examples of how you've trained and inspired others in previous roles, and discuss your approach to maintaining clear communication within a team.
✨Demonstrate Customer Service Excellence
The Langham values exceptional customer service, so be ready to provide examples of how you've gone above and beyond for guests in the past. Discuss your warm and caring attitude towards clients and how you ensure their well-being during treatments.
✨Prepare Questions About the Role
Show your genuine interest in the position by preparing thoughtful questions about the spa's operations, treatment offerings, and team dynamics. This not only demonstrates your enthusiasm but also helps you assess if the role aligns with your career goals.
