Housing Manager

Role – HOUSING MANAGER – c£45,000 + Benefits * PERMANENT ROLE * REPORTS TO DIRECTOR OF HOUSING & SUPPORT * MANAGE 2 HOUSING OFFICERS * EXCELLENT WORKING ENVIRONMENT * MUST HAVE HOUSING SECTOR EXPERIENCE Our client is a leader in their field and are now looking for an experienced Housing Manager who will be responsible to the Director of Housing and Support for providing excellent delivery of housing & tenancy services, including allocations, rent arrears prevention and recovery, tenancy management and tackling anti-social behaviour. You will manage a small team of housing officers. Duties and Responsibilities * Ensure that tenancy services comply with best practice, the law and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. * Manage day to day tenancy services expenditure in line with budget. * Manage, develop and support the Housing Officers * Ensure the team provides an effective, high quality, customer focussed service including: * o Allocations, tenancy move-ons and transfers * o Nominations to the Veterans Nominations Scheme * o Rent collection and arrears management * o Housing Benefit information and advice * o Resident engagement * o Enforcement of tenancy conditions * o Dealing with neighbour disputes and anti-social behaviour * o Tenancy sustainment and support Skills and Experience * Demonstrable experience in a housing manager role * Proven up to date knowledge of Housing law, welfare reform, legal requirements and practical application of legislation * Strong verbal and written communication skills * Experience of managing a small team * Good IT skills If you feel you have the skills and experience, please upload your CV in the first instance