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- Tasks: Provide exceptional service at the health club, manage memberships, and ensure a clean environment.
- Company: Join Klarent Hospitality, operating stylish hotels across the UK and Ireland.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and personal development opportunities.
- Why this job: Be part of a friendly team that values hard work and offers growth in a vibrant environment.
- Qualifications: A positive attitude, passion for health and fitness, and excellent communication skills are essential.
- Other info: Flexible shifts including mornings, evenings, and weekends; perfect for students seeking experience.
The predicted salary is between 24000 - 36000 £ per year.
Job Ref: AM14447
Branch: Doubletree by Hilton Dartford Bridge
Location: Doubletree by Hilton Dartford Bridge, Dartford
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days
Hours per week: 40
Posted date: 10/06/2025
Closing date: 12/07/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities Hotel specific
- Free Car Parking Hotel specific
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships T&Cs apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Display a professional and courteous attitude
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Enthusiastic, self-motivated, passionate about Health and Fitness
- Deliver exceptional customer experiences all the time
Is the Leisure Operative role for you? Do you have the skill set and experience to take on this role? Then what's stopping you?
Klarent Hospitality are recruiting for a Leisure Operative. We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
The Role: Leisure Operative will be to provide exceptional service to our members and guests in the Health club.
- Meeting and greeting members and guests at the health club reception desk
- Managing and assisting with membership enquiries
- Helping guests on the gym floor, supervising the pool and general cleaning of the facilities
- Working within Health & Safety, COSHH, statutory legal obligations
- Exceptional customer service
- Monitor and supervise the pool
Contact Detail:
DoubleTree by Hilton Dartford Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operative
✨Tip Number 1
Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your responses during interviews and show that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in leisure or hospitality roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you would handle specific customer service scenarios. Being able to demonstrate your problem-solving skills and ability to create positive experiences for guests will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for health and fitness during the interview process. Since the role involves supervising gym and pool areas, expressing your passion for these activities can resonate well with the hiring team.
We think you need these skills to ace Leisure Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Leisure Operative role. Emphasise customer service experience, teamwork, and any health and fitness knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for the Leisure Operative position. Mention specific reasons why you want to work at Doubletree by Hilton Dartford Bridge and how you can contribute to their team.
Highlight Soft Skills: In your application, focus on soft skills such as communication, friendliness, and a positive attitude. These are crucial for providing exceptional customer experiences in a leisure environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DoubleTree by Hilton Dartford Bridge
✨Show Your Passion for Health and Fitness
Make sure to express your enthusiasm for health and fitness during the interview. Share any personal experiences or interests that demonstrate your commitment to a healthy lifestyle, as this aligns with the values of the Leisure Operative role.
✨Highlight Your Customer Service Skills
Since the role involves providing exceptional service to members and guests, be prepared to discuss your previous customer service experiences. Use specific examples to illustrate how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork and Communication
The Leisure Operative position requires working as part of a team. Be ready to talk about your ability to collaborate with others and communicate effectively. Mention any past experiences where teamwork led to successful outcomes.
✨Prepare for Health and Safety Questions
Familiarise yourself with basic health and safety regulations relevant to leisure facilities. Be prepared to answer questions about how you would handle situations related to health and safety, as this is crucial for the role.
