Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure security and provide excellent customer service at the House of Commons events.
- Company: Join the House of Commons, a key player in the UK's democratic system with over 3,000 dedicated staff.
- Benefits: Enjoy 30 days' annual leave, a generous pension, flexible working, and interest-free loans.
- Why this job: Be part of a dynamic team, engage with diverse people, and contribute to a historic institution.
- Qualifications: Strong teamwork, communication skills, and the ability to handle challenging situations are essential.
- Other info: Opportunities for training and development in a unique parliamentary environment.
The predicted salary is between 24000 - 36000 £ per year.
The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day-to-day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Staff Benefits
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The Chamber & Participation Team aims to deliver a comfortable, safe and efficient environment for Members, their staff and staff of the House to work in; as well as providing a welcoming and functional environment for all visitors to the House of Commons. The Serjeant at Arms is responsible for keeping order within the Commons part of the parliamentary estate. There are also some ceremonial aspects to the role. The Serjeant at Arms directorate is part of the Chamber & Participation Team.
The Role
The Doorkeeper team is a busy section which is fully committed to the professional working of the House. Event doorkeepers are responsible for maintaining security, staffing static security posts around the Palace and providing excellent customer service to Members and others. On occasion event doorkeepers assist with ceremonial duties and external events.
Some of the responsibilities for this role include:
- Maintaining the security of the House of Commons preventing unauthorised access into the estate and assisting with evacuation.
- To recognise every Member of Parliament and control access to various locations.
- Facilitating unimpeded and appropriate access by Members as required.
- Advising and assisting Members, Members' guests, Staff and the public with regards to access and access regulations.
- Providing security for functions in the House.
- Performing static and roving patrols.
Skills and Experience
To be successful in this role you will demonstrate:
- Ability to work reliably and flexibly as part of a team within a complex, challenging and changing environment, upholding the principles of equality, diversity and inclusion at all times.
- The ability to exercise sound judgement, take the initiative and demonstrate assertiveness in a difficult situation.
- Good interpersonal and customer service skills, with the ability to deal tactfully and confidently with people at all levels.
- Must be able to communicate clearly, concisely and effectively both orally and in writing to a variety of audiences.
Next Steps and Additional Information
If you would like to apply for this role, please submit an application providing evidence against criteria 1-4 in the Job Description. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
For more information about the role, or for an informal chat, contact (hiring manager).
Events Doorkeeper employer: HOUSE OF COMMONS-3
Contact Detail:
HOUSE OF COMMONS-3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Doorkeeper
✨Tip Number 1
Familiarise yourself with the House of Commons and its layout. Understanding the key areas and access points will help you demonstrate your knowledge during any interviews or discussions, showing that you're proactive and genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with Members of Parliament and the public, practice scenarios where you might need to handle difficult situations or provide assistance, ensuring you can communicate effectively and confidently.
✨Tip Number 3
Network with current or former employees of the House of Commons. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and show that you understand the environment you'll be working in.
✨Tip Number 4
Prepare for situational questions that assess your judgement and assertiveness. Think of examples from your past experiences where you've had to make quick decisions or manage conflicts, as these will likely come up during the interview process.
We think you need these skills to ace Events Doorkeeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Events Doorkeeper position. Make notes on how your experience aligns with these requirements.
Tailor Your Application: When writing your application, specifically address criteria 1-4 mentioned in the job description. Use examples from your past experiences that demonstrate your ability to meet these criteria.
Highlight Interpersonal Skills: Emphasise your customer service and interpersonal skills in your application. Provide specific examples of how you've successfully dealt with people at various levels in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at HOUSE OF COMMONS-3
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Events Doorkeeper. Familiarise yourself with the security protocols, customer service expectations, and the importance of maintaining a welcoming environment for visitors.
✨Demonstrate Your Interpersonal Skills
During the interview, showcase your ability to communicate effectively with various audiences. Be prepared to discuss past experiences where you successfully handled difficult situations or provided excellent customer service.
✨Showcase Your Teamwork Abilities
The role requires working as part of a team in a dynamic environment. Share examples of how you've collaborated with others in previous roles, highlighting your flexibility and reliability.
✨Prepare for Scenario Questions
Expect questions that assess your judgement and assertiveness in challenging situations. Think of specific scenarios where you had to make quick decisions or manage conflicts, and be ready to explain your thought process.
