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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, comprehensive health benefits, and a 401k match.
- Why this job: Be the hero for homeowners, solving problems and making their lives easier.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
- Other info: Receive expert training, mentoring, and opportunities for career advancement.
HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:
- You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things - Getting things working again is a satisfying outcome. You did that!
- You like helping others - You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move - You’re not stuck at a desk all day - you are welcomed into customers' homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates - $31-$35 / hour base rate salary, depending on experience.
- Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
- Repair appliances with high levels of quality and efficiency.
- Deliver delightful customer experience that exceed expectations consistently.
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
- Keep company truck well-maintained & organized, and help manage parts efficiently.
Requirements:
- High school diploma or general education degree.
- EPA Type II or EPA Universal.
- Mechanical knowledge, including use of testing & repair tools.
- Can follow directions and processes for quality workmanship.
- Can use smartphone, including use for part ordering.
- Background & drug screen.
- Valid driver's license for the state in which you work.
Service Technician II, HVAC Break / Fix employer: Transformco
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with common HVAC issues and solutions. This knowledge will not only help you during the interview but also demonstrate your passion for the field and your problem-solving skills.
✨Tip Number 2
Network with current HVAC technicians or join relevant online forums. Engaging with professionals in the industry can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your hands-on experience with HVAC systems. Be ready to share specific examples of repairs you've successfully completed, as this will showcase your practical skills.
✨Tip Number 4
Research Sears Home Services and their values. Understanding their commitment to customer satisfaction and employee development will allow you to align your answers with their company culture during the interview.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HVAC repair and any mechanical knowledge you possess. Include specific examples of past repairs you've successfully completed to demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and how you enjoy solving problems. Mention why you are interested in working with Sears Home Services and how your skills align with their values.
Highlight Certifications: If you have any relevant certifications, such as EPA Type II or Universal, be sure to mention them prominently in your application. This shows that you meet the necessary qualifications and are committed to your profession.
Showcase Customer Service Skills: Since delivering a delightful customer experience is key, include examples of how you've gone above and beyond for customers in previous roles. This will help demonstrate your ability to exceed expectations consistently.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
Since the role involves diagnosing and fixing HVAC issues, be prepared to discuss specific examples of how you've solved problems in the past. Highlight your analytical thinking and how you approach troubleshooting.
✨Demonstrate Your Customer Service Mindset
As a Service Technician, you'll be interacting with homeowners regularly. Share experiences where you've gone above and beyond to help customers, showcasing your ability to deliver a delightful experience.
✨Highlight Your Technical Knowledge
Make sure to mention your mechanical knowledge and any relevant certifications, such as EPA Type II or Universal. Be ready to discuss the tools and techniques you are familiar with, as this will show your preparedness for the role.
✨Express Your Willingness to Learn
With the expert training and peer mentoring offered, it's important to convey your eagerness to learn and grow within the company. Talk about your career aspirations and how you see yourself advancing in the HVAC field.
